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Mississauga Director Shawn Slack Appointed President of the MSDOA

The Municipal Service Delivery Officials (MSDO) Association has made great strides in providing input into government service delivery and continues to work with the Institute for Citizen Centred Service (ICCS) to encourage more municipal participation on national studies and surveys involving service delivery as it is the MSDO's belief that municipalities have strong experience in front line service delivery to residents.