Due to the COVID-19 pandemic, all public service counters in the City of Mississauga are currently closed. We’re still accepting freedom of information requests by mail. Please be aware that there may be a delay in our response. We may not be able to retrieve records until our offices reopen. This includes permit drawings and hard copy, paper records.
The Municipal Freedom of Information and Protection of Privacy Act (the Act) provides individuals with a right of access to general records held by municipalities and records containing an individual's own personal information. The Act also requires municipalities to protect personal information contained in their record holdings. These requirements are outlined in a set of rules governing the collection, use, disclosure and retention of personal information maintained by municipal governments.
For more information, please contact the City's Freedom of Information and Privacy Co-ordinator:
905-615-3200 Ext: 5181 or
905-615-3200 Ext: 5952
Freedom of Information & Privacy Co-ordinator
Office of the City Clerk
City of Mississauga
300 City Centre Drive
To visit the Office of City Clerk in person, please make a reservation online.