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Civic Centre with Snow Covered Trees
Ice Storm Update: 1 p.m. December 24 - City of Mississauga Operations

Dec 24, 2013

The City of Mississauga is working as quickly as possible to address the damage from fallen trees and issues resulting from the recent ice storm.  Our top priority is public safety.  We are currently working on salting priority roads and sidewalks; please visit our Winter Maintenance page for further updates.

We are asking everyone to please use caution.   Watch for falling branches around trees and falling ice around buildings. We are also asking everyone to please stay away from City parks due to icy conditions, downed trees and falling branches.

Residents are asked to please keep debris from privately owned trees on their property.  Please do not bring debris from private trees to the curb.  The City and the Region are working together to assess how to best address the debris and the magnitude of the clean-up.

New: A warming centre at the Civic Centre is now open for residents without power; please report to Corporate Security in the Great Hall. Churchill Meadows Library and Activity Centre will be closed until further notice.

Fallen Trees and Tree Limbs on City Property
All roads within the City of Mississauga have been opened for emergency vehicle access.  The priority now is to clear the roads of all fallen debris to allow for full public access.  Following this, crews will begin to clear the sidewalks.  We expect this initial work will take approximately two weeks to complete.  Full clean-up will take much longer.  This work is weather dependent. Crews are working as quickly as possible and are using all available resources and support. Patience on the part of residents is greatly appreciated. 

Find out more about the City’s forestry program at

Fallen Trees and Tree Limbs on Private Property
Trees on private property are the responsibility of the property owner.  Residents are asked to please keep debris from privately owned trees on their property.  Please do not bring debris from private trees to the curb.  For larger trees and debris, it is recommended that a professional private tree contractor be called in for clean-up.  For more information on yard waste, please visit the Region of Peel’s website. Alternately residents may take debris to Regional Community Recycling Centres.  For more information on yard waste, please visit the Region of Peel’s website.

If your home or property has been damaged during this severe ice storm, please report the damage to your insurance representative immediately.

Due to intermittent power outages, residents are asked to please call ahead to ensure facilities are open and operating. Please visit our Recreation and Parks page for further updates.

Holiday Hours
A list of City services and hours of operation for the closure period can be found on the 2013/2014 Christmas and Holiday Hours schedule

City of Mississauga administrative offices close at noon on Tuesday, December 24, 2013. They will reopen on Thursday, January 2, 2014. 
Reporting Damage – During Holiday Hours
Residents are asked to call 311 or 905-615-3000 to report damaged or fallen City trees such as those on boulevards and in parks, or for other emergency calls regarding Animal Services, Parking Enforcement, Roads, Sidewalks, Traffic, Flooding, Forestry and other emergency City services. Open 24/7 from noon on December 24 to 8 a.m. on January 2.

Power Outages
You can find information on power outages at  or by calling 905-273-9050.  Please be aware that they are experiencing a high volume of calls.  You can report a power outage at

Natural Gas
Call Enbridge Gas Distribution if you smell gas or to report an emergency such as a damaged pipe or meter visit .  If you need a natural gas appliance to be relit after power is restored, please contact a heating contractor. You can find service providers online at .

The Credit Valley Conservation Authority is urging caution around waterways due to icy conditions and potential flooding.  Call 905-670-1615 to report a flood; after hours, call 1-800-215-8505.  Visit  for more information.

Region of Peel Services
For information and updates about water services or waste collection, call the Region of Peel directly at 905-791-9499 or call 311 and press option 1.  You can also visit

Information and Updates
We will continue to post updates on our website, Twitter and Facebook.  For general emergency information and for information on how to find out about the storm’s effects on other communities in the GTA and Ontario, visit

As Canada's sixth largest city, Mississauga is home to 741,000 residents and 55,000 businesses, including 63 Fortune 500 companies with Canadian head offices or major divisional head offices. A diverse, progressive and award-winning municipality located on the shores of Lake Ontario in the heart of the Greater Toronto Area, Mississauga is "Leading Today for Tomorrow" by focussing on delivering services, implementing its Strategic Plan, delivering value for money and maintaining infrastructure.

Media Contact:
Ann Lehman-Allison
Senior Advisor, Corporate Communications
City of Mississauga
905-615-3200 ext.3940