Newsroom - Archive
Civic Centre with Snow Covered Trees
Ice Storm Update: 1 p.m. December 29 - City of Mississauga Operations

Dec 29, 2013

The City of Mississauga continues to provide updated information on ongoing impacts and the City's response to the ice storm.  Enersource reports no significant power outages in the City of Mississauga.  All City roads have been cleared of tree debris except for three streets remaining that are partially blocked with tree debris; they will be cleared by the end of tomorrow.  City facilities are open and will be operating under a holiday hours schedule.  Warmer temperatures today will mean increased risk of falling ice.  Residents are asked to watch for falling branches around trees and falling ice around buildings.

We are also asking everyone to use caution when using sidewalks or in City parks and around play structures due to downed trees and falling branches.  City crews, together with contractors continue to remove tree debris from City sidewalks, to ensure full vehicle and pedestrian access and safety by January 5.  Clearing sidewalks near bus stops and school routes is our first priority, followed by all sidewalks in the City.   
Tree Debris
Residents are asked to please keep debris from privately owned trees on their property.  Please do not bring debris from private trees to the curb.  The City and the Region are working together to assess how to best address the debris and the magnitude of the clean-up.
Trees on private property are the responsibility of the property owner.  For larger trees and debris, it is recommended that a professional private tree contractor be called in for clean-up.   City crews cannot go onto private property to clear private trees that have fallen on private property.
The City of Mississauga’s Private Tree Protection By-Law 254-12 has been temporarily suspended for trees damaged as a consequence of the recent ice storm. Homeowners can cut or remove structurally unsound trees on their own private property without a permit until further notice. Please use a professional arborist to ensure safety.
Residents may take debris to Regional Community Recycling Centres.  For more information on yard waste, please visit the Region of Peel’s website. Find out more about the City’s forestry program at

Special message to Malton-area residents/businesses
The Canadian Food and Inspection Agency (CFIA) has established a regulated area in parts of the cities of Mississauga and Toronto to prevent the spread of the Asian long-horned beetle.  The regulated area includes sections of the Malton community.  This prohibits residents and businesses from moving any firewood, branches or other materials out of the regulated area unless authorized by the CFIA.  Please see map on CFIA website at: 

The cutting and removal of trees and related debris is a specialised skill and we encourage residents to hire a contractor to do the work for them.  The clean-up of damaged trees and debris on private property is the responsibility of the property owner.  Starting on January 2, 2014, residents and tree contractors can drop off storm damage tree debris from this regulated area at: 2699 Drew Road (north of Derry Road East and east of Torbram Road) Monday to Saturday from 8 a.m. to 5 p.m. (until further notice).  

The City is sending a notice to residents and businesses in the Asian long-horned beetle quarantine area.

There are many park pathways blocked by downed trees or large branches.  Branches continue to come down in parks and residents are asked to use caution in all treed areas.  Pathways will require some time to clear. 

Warming Centre
The warming centre at the Civic Centre continues to be open for residents; please report to Corporate Security in the Great Hall.
Kariya Park
Woodhurst Outdoor Rink (until Monday, December 30)
Culham Trail

Winter Maintenance
Salting and snow removal on priority roads and sidewalks will occur as required; please visit our Winter Maintenance page for further updates.
Churchill Meadows Library and Activity Centre reopened on December 28, 2013.  Residents are asked to please call ahead before visiting facilities or visit our Recreation and Parks page for further updates.
Holiday Hours
A list of City services and hours of operation for the closure period can be found on the 2013/2014 Christmas and Holiday Hours schedule. City of Mississauga administrative offices close at noon on Tuesday, December 24, 2013. They will reopen on Thursday, January 2, 2014.

Reporting Damage – During Holiday Hours
Residents are asked to call 311 or 905-615-3000 to report damaged or fallen City trees such as those on boulevards and in parks, or for other emergency calls regarding Animal Services, Parking Enforcement, Roads, Sidewalks, Traffic, Flooding, Forestry and other emergency City services. Open 24/7 from noon on December 24 to 8 a.m. on January 2.

Power Outages
You can find information on power outages at  or by calling 905-273-9050.  Please be aware that they are experiencing a high volume of calls.  You can report a power outage at .
Natural Gas
Call Enbridge Gas Distribution if you smell gas or to report an emergency such as a damaged pipe or meter visit .  If you need a natural gas appliance to be relit after power is restored, please contact a heating contractor. You can find service providers online at .
The Credit Valley Conservation Authority is urging caution around waterways due to icy conditions and potential flooding.  Call 905-670-1615 to report a flood; after hours, call 1-800-215-8505.  Visit  for more information.
Region of Peel Services
Statement by Emil Kolb, Chair of the Region of Peel, Regarding Service responses to the Ice Storm.
For information and updates about water services or waste collection, call the Region of Peel directly at 905-791-9499 or call 311 and press option 1.  You can also visit
Information and Updates
We will continue to post updates on our website, Twitter and Facebook.  For general emergency information and for information on how to find out about the storm’s effects on other communities in the GTA and Ontario, visit
Thank you to residents, businesses and community partners for your patience as we work towards recovery from the ice storm.  See Mayor's Statement - Ice Storm, December 23, 2013: statement .
As Canada's sixth largest city, Mississauga is home to 741,000 residents and 55,000 businesses, including 63 Fortune 500 companies with Canadian head offices or major divisional head offices. A diverse, progressive and award-winning municipality located on the shores of Lake Ontario in the heart of the Greater Toronto Area, Mississauga is "Leading Today for Tomorrow" by focussing on delivering services, implementing its Strategic Plan, delivering value for money and maintaining infrastructure.


Media Contact:
Ann Lehman-Allison
Senior Communications Advisor, Corporate Communications
City of Mississauga
905-615-3200 ext. 3940 (office)
416-735-2140 (cell)