Newsroom - Archive
Civic Centre with Snow Covered Trees
Ice Storm Update: 1 p.m. December 31 - City of Mississauga Operations

Dec 31, 2013

The City of Mississauga continues to provide updated information on ongoing impacts and the City's response to the ice storm.

  • All City roads have been cleared of tree debris.  Damaged branches may still fall and block lanes but they will be quickly removed by emergency crews.
  • Woodhurst Outdoor Rink and Culham Trail remain closed.
  • City facilities are open and will be operating under a holiday hours schedule.
  • City crews, together with contractors continue to remove tree debris from City sidewalks, to ensure full pedestrian access and safety by January 5.  Clearing sidewalks near bus stops and school routes is our first priority, followed by all sidewalks in the City.  We are also asking everyone to use caution when using sidewalks or in City parks and around play structures due to downed trees and falling branches. Please note: weather conditions may alter our operations.
  • There are many park pathways blocked by downed trees or large branches.  Branches continue to come down in parks and residents are asked to use caution in all treed areas.  Pathways and parks will require some time to clear, blockages have prevented Parks staff from clearing and salting some park pathways which normally receive winter maintenance.
  • The warming centre at the Civic Centre continues to be open for residents; please report to Corporate Security in the Great Hall.

Tree Debris
Trees on private property are the responsibility of the property owner.  For larger trees and debris, it is recommended that a professional private tree contractor be called in for clean-up.  City crews cannot go onto private property to clear private trees that have fallen on private property.

The City of Mississauga’s Private Tree Protection By-Law 254-12 has been temporarily suspended for trees damaged as a consequence of the recent ice storm. Homeowners can cut or remove structurally unsound trees on their own private property without a permit until further notice. Please use a professional arborist to ensure safety. Find out more about the City’s forestry program at

Residents and contractors can also drop off yard waste, bundles of wood and brush at any one of the Regional Community Recycling Centres; fees will be waived.   For more information on yard waste, please visit the Region of Peel’s website.

In order to assist residents with the removal of excess wood and brush debris, the Region of Peel will begin collecting small bundles of wood and brush from the curb beginning Jan. 13 on regularly scheduled collection days. Bundles of wood and brush must not exceed 1.2 m (4ft.) and 76 cm (30 in.) in diameter and weigh no more than 20 kg (44 lbs.) to ensure collector safety. 

Special message to Malton-area residents/businesses
The Canadian Food and Inspection Agency (CFIA) has established a regulated area in parts of the cities of Mississauga and Toronto to prevent the spread of the Asian long-horned beetle.  The regulated area includes sections of the Malton community.  This prohibits residents and businesses from moving any firewood, branches or other materials out of the regulated area unless authorized by the CFIA.  Please see map on CFIA website at: .

The clean-up of damaged trees and debris on private property is the responsibility of the property owner.  Starting on January 2, 2014, residents and tree contractors can drop off storm damage tree debris from this regulated area at: 2699 Drew Road (north of Derry Road East and east of Torbram Road) Monday to Saturday from 8 a.m. to 5 p.m. (until further notice).

The City is sending a notice to residents and businesses as well as using mobile signs for information in the Asian long-horned beetle quarantine area.

Reference Information:

City of Mississauga
We will continue to post updates on our website, Twitter and Facebook. See Mayor's Statement - Ice Storm, December 23 2013

Residents are asked to please call ahead before visiting facilities or visit our Recreation and Parks page for further updates.

Region of Peel
Statement By Emil Kolb, Chair of the Region of Peel, Regarding Service Response to the Ice Storm - December 30, 2013.
Holiday Hours
A list of City services and hours of operation for the closure period can be found on the 2013/2014 Christmas and Holiday Hours schedule. City of Mississauga administrative offices close at noon on Tuesday, December 24, 2013. They will reopen on Thursday, January 2, 2014.

Reporting Damage – During Holiday Hours
Residents are asked to call 311 or 905-615-3000 to report damaged or fallen City trees such as those on boulevards and in parks, or for other emergency calls regarding Animal Services, Parking Enforcement, Roads, Sidewalks, Traffic, Flooding, Forestry and other emergency City services. Open 24/7 from noon on December 24 to 8 a.m. on January 2.

Power Outages
You can find information on power outages at  or by calling 905-273-9050.  Please be aware that they are experiencing a high volume of calls.  You can report a power outage at .
Natural Gas
Call Enbridge Gas Distribution if you smell gas or to report an emergency such as a damaged pipe or meter visit .  If you need a natural gas appliance to be relit after power is restored, please contact a heating contractor. You can find service providers online at .
The Credit Valley Conservation Authority is urging caution around waterways due to icy conditions and potential flooding.  Call 905-670-1615 to report a flood; after hours, call 1-800-215-8505.  Visit  for more information.

General Emergency Information
For general emergency information and for information on how to find out about the storm’s effects on other communities in the GTA and Ontario, visit
Thank you to residents, businesses and community partners for your patience as we work towards recovery from the ice storm. 

As Canada's sixth largest city, Mississauga is home to 741,000 residents and 55,000 businesses, including 63 Fortune 500 companies with Canadian head offices or major divisional head offices. A diverse, progressive and award-winning municipality located on the shores of Lake Ontario in the heart of the Greater Toronto Area, Mississauga is "Leading Today for Tomorrow" by focussing on delivering services, implementing its Strategic Plan, delivering value for money and maintaining infrastructure.


Media Contact
Laurel Schut
Supervisor, Public Relations