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Ping! Report a Problem Using Pingstreet - a Free Mobile App

Aug 29, 2019

Have you noticed long grass that needs cutting or a light in need of repair on private property? Perhaps you’ve noticed litter, graffiti or washroom facilities not functioning properly in one of our parks? You can now report these issues and many more using Pingstreet – a free mobile app.

“We’re excited to provide residents the option to identify issues within a park by entering the park name or selecting it from a map,” said Wendy McClymont, Manager, 311 Citizen Contact Centre. “We’re looking forward to continuing our partnership with business teams across the organization to enhance the service offerings available through Pingstreet.”

Using a smartphone or tablet, residents can now report lighting that is causing a problem and long grass/weeds on private property.

In addition, residents can also report on the following for City parks:

• Litter and dumping
• Grass cutting (height exceeds 3 inches (7.5 cm))
• Washroom maintenance (hand dryer malfunctions, plumbing issues)
• Sports field maintenance (debris clean up, supplies replenishment, irrigation issues)
• Overflowing garbage cans

With the addition of these new services, residents can now report on 28 service areas in total. The Pingstreet app also provides news updates, access to Mississauga’s Twitter feed, Mayor and Council contact information, waste collection schedules from the Region of Peel and much more.

In 2018, more than 6,200 requests were successfully reported and resolved for Mississauga residents through the Pingstreet app.

You can download the Pingstreet app on your smartphone or tablet at the App Store, Google Play and BlackBerry World.

For more information, visit mississauga.ca/pingstreet


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