Oct 23, 2018
The City of Mississauga will continue doing business during the Canada Post mail service disruption. To ensure that customer service and business operation levels are upheld while the disruption takes place, the City is providing the information below. Residents, vendors and customers are responsible for paying fines and fees incurred despite the disruption.
CONDUCTING BUSINESS OPERATIONS DURING A TEMPORARY SERVICE DISRUPTION
Council and Committees of Council
Legislated Public Notices will be provided either through newspaper advertisement or by personal service and fax (to be determined by the size of the distribution). Public Notices are also provided online at mississauga.ca/portal/cityhall/publicnotices. Committee of Adjustment Public Notices can be viewed at mississauga.ca/portal/residents/cofa.
ACCOUNTS PAYABLE (City paying invoices for goods, services or construction)
• For ease and security, incoming invoices can be emailed to email@example.com.
• Vendors or contractors who have not yet signed up for Electronic Funds Transfer (EFT) payments are encouraged to do so. It is free and easy through the City’s secure website at mississauga.ca/accountspayable.
• Vendors or contractors who have been advised by Accounts Payable that their cheque is available, can pick up their cheque at the Welcome Desk, 300 City Centre Dr. The Welcome Desk is on the main floor and is open Monday to Friday, 8:30 a.m.to 4:30 p.m.
• Any questions regarding the status of payments, or other Accounts Payable enquiries can be directed through 3-1-1 (905-615-4311 outside city limits).
Payment for any outstanding instalments can be made through banks, telephone and internet banking and at the Cashier Desk, 300 City Centre Dr. The Cashier Desk is open Monday to Friday, 8:15 a.m. to 4:45 p.m. A drop box is available for after hour payments on the north side of the building. Late payment charges will not be waived for any bill that has been issued during the disruption.
PARKING PENALTY & INFRACTION NOTICES
• The public is still responsible for paying Penalty and Parking Infraction notices on pre-set dates.
• Payments can be made:
- Online: for Penalty Notices use mississauga.ca/paypenalty and for Parking Infraction Notices use mississauga.ca/parkingtickets (a service fee of $1.50 will apply in each case).
- In Person: visit the Ontario Court of Justice, 950 Burnhamthorpe Rd. W. from Monday to Friday, 8:30 a.m. to 4:30 p.m., or Civic Centre, Cashier Desk, 300 City Centre Dr., Monday to Friday, 8:15 a.m. to 4:45 p.m.
- Pay by Phone: for Penalty/Parking Infraction Notices call 1-877-678-8465 using Visa, Mastercard or American Express. In the Greater Toronto Area call 905-755-1295 (a service fee of $1.50 will apply in each case).
• During the disruption, late fees may be waived for Penalty Notices or Parking Infractions. Notices will not be mailed out from the first day of the disruption until it ends.
• Online payments for Penalty Notices such as Pet/Animal Licence, Mobile/Vehicle Licence, Business Licence infractions can be made at mississauga.ca/portal/services/payticketspenalty.
Traffic Fines & Provincial Offences Act Fines
Payments can be made:
- Online: some types of fines such as Highway Traffic Act and other Provincial Acts can be paid online. Visit, paytickets.ca (a service fee of $3 will apply in each case)
- In Person: at any Provincial Offences Office in the Province of Ontario (please call ahead, as hours of operation may vary from for each location)
- Pay by Phone: call the Provincial Offence Court or the City of Mississauga at 905-615-4500 during office hours (8:30 a.m. to 4:15 p.m., Monday to Friday) to make credit card payments (Visa, MasterCard or American Express) for 3161 tickets only (code at top left of ticket).
Additional things to consider:
• If documents or forms have already been mailed to the court by regular mail, the court may not be able to complete the request until the disruption ends. Call the City of Mississauga at 905-615-4500 during office hours (8:30 a.m. to 4:15 p.m., Monday to Friday) to find out the status of the case/transaction.
• If trial date is being requested, please attend the court office named on the Offence Notice.
- In Person: deliver time-sensitive materials to the court in person.
- Courier: using courier or a professional process server.
Email: emailing Early Resolution meeting requests by scanning both sides of the green form. Send a copy with the appropriate option selected to firstname.lastname@example.org.
Shipment of goods purchased online through the City’s website will be suspended.
For more information regarding the Canada Post mail service disruption or other mail-related matters, please call 3-1-1 (905-615-4311outside city limits).
Leslyn V. Johnson
Senior Communications Advisor
City of Mississauga
905-615-3200, ext. 3278