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City Recognizes Exceptional Accessible Customer Service

Jun 01, 2012

The City is celebrating excellence in accessible customer service by presenting Mississauga's 2012 Exceptional Accessible Customer Service award to a City staff member on June 4, 2011.

When:    3:30 p.m., Monday, June 4, 2012
What:     Mississauga's 2012 Exceptional Accessible Customer Service Award Presentation
Where:   Mississauga Valley Community Centre, L.C. Taylor Auditorium, 1275 Mississauga Valley Boulevard, 2nd Floor

"The City of Mississauga is committed to improving accessibility, because a more accessible City ensures everyone feels they belong," said Diana Simpson, City accessibility coordinator.

The award will be presented after an educational session for City staff and others in the region who work on improving accessibility for people with disabilities. "The New Accessibility Regulation - What It Means to You" will focus on new provincial accessibility standards and how the City plans to meet the requirements. The standards are part of the Integrated Accessibility Standards Regulation made under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

For more information about the City's plan to improve accessibility, please visit or contact Diana Simpson at 905-615-3608, TTY 905-616-3411 or

As Canada's sixth largest city, Mississauga is home to 738,000 residents and 55,000 businesses, including 63 Fortune 500 companies with Canadian head offices or major divisional head offices. A diverse, progressive and award-winning municipality located on the shores of Lake Ontario in the heart of the Greater Toronto Area, Mississauga is "Leading Today for Tomorrow" by focussing on delivering services, implementing its Strategic Plan, delivering value for money and maintaining infrastructure.


Media contact:

Ann Lehman-Allison
Public Affairs Specialist
905-615-3200 Ext. 3940
TTY #905-896-5151