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New Self-Service Options Available for Mississauga on Pingstreet!

Apr 20, 2017

Have you noticed a damaged curb or traffic sign needing repair? You can now report it using Pingstreet – a free mobile app.

Mississauga has added seven new issues for residents to report on using their smartphone or tablet:

1. Faded or missing pavement markings
2. Traffic sign repair
3. Traffic signal light timing
4. Garbage or debris on roads
5. Objects encroaching on City property (roads, rivers or streams)
6. Curb damage
7. Dead or damaged sod

With the addition of these new issues, this brings the total number of services that can be requested on Pingstreet to 20.

“The City is enhancing existing services through Pingstreet and making it easier for residents to connect with the City,” said Wendy McClymont, Manager, 311 Citizen Contact Centre. “Having residents report problems through the app, with photos and location is extremely helpful. The City recently launched an auto-dialing system to immediately notify by-law offenders of public nuisance signs using the data residents submit on the app.”

“Residents can also help wipe out graffiti by simply snapping a photo with a short description and location and report it on the app,” McClymont added.

In just over one year, approximately 700 issues have been successfully reported and resolved for residents on Pingstreet.

The Pingstreet mobile app is free and available for download at the following stores: App Store, Google Play, BlackBerry World, and Windows Store.

For a complete list of app features, visit mississauga.ca/pingstreet.

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Media Contact:
Edyta Brzeziak
Marketing Consultant
Phone: 905-615-3200 x3719
TTY:    905-896-5151
Email:   edyta.brzeziak@mississauga.ca


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