All MiWay buses are accessible. They are low floor, kneeling buses equipped with ramps that allow passengers to board and exit the bus with ease. Each bus also has two wheelchair/scooter securement areas located at the front of the bus.
External Bus Announcements
Beginning in January 2014, customers at bus stops will begin to hear external announcements from all MiWay buses.
The announcements will include the route name, number and direction. This is the same service information that is displayed on the destination sign.This ensures that customers of all abilities have access to the information they require. It can also be beneficial at busy or noisy transit locations where there are multiple routes servicing one stop.
MiWay currently has voice and visual stop announcement systems to announce and display pre-recorded stop information, prior to arriving at a stop. In addition to the automated announcement of stops, information is displayed visually over on-board display signs, allowing passengers to see the stop information as it is announced.
MiWay will launch external bus announcements to comply with the regulations set out in the AODA (Accessibility for Ontarians with Disabilities Act.)
The AODA requires every conventional transportation service provider to ensure that there are, upon request, pre-boarding verbal and/or electronic announcements.
This is one of many technology improvements that MiWay has launched as part of its commitment to providing accessible, customer-driven, quality transit services in a safe, reliable and cost-effective manner.
Automated Next Stop Announcements
MiWay currently has Voice and Visual Stop Announcement Systems to announce and display pre-recorded stop information, prior to arriving at a stop. In addition to the automated announcement of stops, information is displayed visually over on-board display signs, allowing passengers to see the stop information as it is announced.
All MiWay routes are accessible with:
- Low floor, accessible buses.
- Accessible transit infrastructure along the route, i.e. bus stop pads are installed at every stop (where feasible) and connect with the existing sidewalk network.
Shelters at accessible stops have a large entrance opening and platform area ensuring sufficient room to manoeuvre wheelchairs and scooters.
- A limited number of stops along accessible routes may not be accessible due to the absence of sidewalks, and/or insufficient road right-of-way.
- Islington Subway Station (Toronto) is not an accessible terminal.
- Stops may also be temporarily inaccessible due to construction, weather, or damage.
Look for the blue international wheelchair symbol on all accessible buses and stops.
Accessible Transitway Stations
Aligned with the Cityís commitment to meet the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) requirements. All Transitway elevators feature accessible elements, enabling navigation within the stations for a more convenient and comfortable experience.
Cawthra station features safe crossing between platforms via ramps, designed with accessible features.
Tactile way-finding strips
For easier navigation inside the stations, between all entrances and the elevators, these detectible elements have been introduced.
Trained Operators at Your Service
All MiWay operators have been specially trained to provide accessible transit service. Training includes the safe operation of the ramp, assisting in the securement of wheelchairs/vacant scooters and understanding of customer needs. Do not hesitate to ask your bus operator any questions.