The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) was passed by the Ontario legislature and the Integrated Accessibility Standards Regulation (IASR) was created with the goal of improving accessibility across the province. The IASR establishes the compliance framework for obligated organizations and is based on The Ontario Human Rights Code.
The Ontario Human Rights Code (the Code) provides for equal rights and opportunities, and freedom from discrimination. The Code recognizes the dignity and worth of every person in Ontario. It applies to the areas of employment, housing, facilities and services, contracts, and membership in unions, trade or professional associations.
This booklet is intended to provide training on the requirements of the IASR.
The Integrated Accessibility Standards are built on previous accessibility legislation.
They address accessibility in four areas: Information & Communications, Employment, Transportation and Built Environment.
The new Accessibility Policy - approved by Council in December 2012 - ensures that our goods and services are provided in a way that respects the dignity, independence, integration and equal opportunity for all people. We welcome customer service feedback on our delivery of accessible services and suggestions you may have for improvement.
For more information about the IASR, please visit this website .