All tree service requests from City residents are recorded and investigated by a Forestry
Inspector. The Forestry Inspector determines if the tree is City owned or privately owned.
If the tree is located on City property, the Forestry Inspector will recommend work to be
completed, taking into account the residents request with the health and future development of
the tree being the first consideration. The Forestry Inspector will leave a service
request notice informing the resident of the ownership of the tree and any work that is
required to be completed. All maintenance operations will be completed by City Staff or
qualified contractors retained by the Urban Forestry Section.
If you require more information about the Urban Forestry Programs, please call 3-1-1 or
905-615-4311 if outside the City limits.