City services | November 9, 2022
A rental apartment should feel like home, but unresolved maintenance issues can be stressful and unpleasant for tenants. That’s why the City of Mississauga is working to ensure that tenants can feel comfortable and safe in their own space.
The Mississauga Apartment Rental Compliance (MARC) pilot program is an apartment building standards and maintenance program, similar to the Rentsafe program in Toronto, which aims to ensure apartment property standards are maintained across the city.
If a tenant has identified an issue with their landlord and the issue hasn’t been resolved, the tenant can submit a complaint about their building or unit maintenance and the City of Mississauga will work with building owners and landlords to get it fixed.
The goal of the five-year pilot program is to ensure that the needs of tenants are being addressed and that rental apartment building owners and landlords comply with maintenance standards.
The MARC pilot program features:
Residents who have reported a repair or maintenance issue to their landlord with no response or action taken are encouraged to submit a request here or call 311.
To learn more, visit Mississauga.ca/marc
City of Mississauga Media Relations
905-615-3200, ext. 5232