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Business Services budget

Business Services makes up 4% of the City’s proposed budget. In 2021, the City is proposing to increase the Business Services operating budget by $0.8 million.

Download a copy of the Business Service budget.

Download a copy of the Business Services presentation to Budget Committee.

Mission

To enable the delivery of excellent public service by providing advice, expertise and essential support. We work with all business units across the organization to allow services to be delivered to residents and businesses in the most cost-effective, innovative and efficient manner.

The services we provide

Business Services is made up of four interrelated teams within the City of Mississauga: Finance, Human Resources, Revenue and Materiel Management, and Strategic Communications. Together these teams partner with all divisions across the organization to:

  • Plan and execute organizational strategies including consideration for human resources, finances and revenue collection, procurement of goods and services, and complete and timely delivery of information
  • Deliver administrative efficiencies that reduce cost while maintaining quality and service levels
  • Connect citizens, customers, staff, the Mayor and Council through an integrated multi-channel approach

Interesting facts about this service

  • Managed $901 million in reserves and reserve funds, achieving an investment return of 3.27 per cent (1.35 per cent in excess of the 2019 benchmark of 1.92 per cent)
  • Posted 709 jobs and facilitated 47 health education sessions through Employee Health Services in 2019
  • Issued 427,364 tax bills in 2019, collecting 97 per cent of the $1.72 billion in property taxes billed
  • Connected with nearly 130,000 followers on the City’s corporate social media channels
  • Posted 241 bid requests online, resulting in the receipt of 924 bid submissions