File a Taxicab or Limousine Complaint

Use this service to file a complaint about a service experience with a taxicab or limousine. If you are currently in a taxicab or limousine and want to file a complaint, call 3-1-1 (905-615-4311, if outside city limits). If you feel threatened or in danger, call 9-1-1.

To submit a request you will need to:


Provide your contact information and email.

Your email address will be used to send you a confirmation, and to help you receive status updates on your request.

Please confirm the following:


I agree to the following terms.

Your personal information is collected in accordance with sections 11(1) and 227(c) of the Municipal Act, 2001. The personal information will be used by City of Mississauga Staff for responding to your service request and/or inquiry. We may also follow-up with you or collect feedback once the service request has been closed. Questions regarding this collection should be addressed to Manager, 3-1-1 Citizen Contact Centre, 300 City Centre Drive, Mississauga, Ontario, Canada L5B 3C1. Telephone 3-1-1 or 905-615-4311 outside Mississauga.

Start Date

Investigation will start within 5 business days.