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Plan & Build eServices

The City of Mississauga offices will be closed from December 24, 2016 until January 2, 2017 (inclusive). System support from business and technical perspectives will not be available during this time.

Please note the upcoming ePlans service interruptions in December:
  • As of December 21, 2016 after 4:30 p.m.  -  Applicants will not be able to submit new online requests for the following request types:
    • Building Permit
    • Sign Permit
    • Certificate of Occupancy – Zoning
  • As of December 23, 2016 after 12:00 p.m.  -  Applicants will not be able to submit new online requests for the following request types:
    • Site Plan Approval
    • Pre-Application Meeting Requests
  • Until December 23, 2016 at 4:00 p.m. – Applicants will be able to continue working on tasks for requests and projects that are already in the ePlans system.  Applicants will be able to complete any tasks (Applicant Upload, Fee Payment, and Applicant Resubmit) that may have been assigned to them in the ePlans system.  During this time, applicants should consider downloading the Project Status Report(s) for projects where they may not be able to complete their tasks before December 23, 2016. The ePlans system will also be available to city staff and external commenting agencies during this time. 
  • December 23, 2016 at 4:00 p.m. – All ePlans services will be unavailable.
  • January 3, 2017 at 8:30 a.m.All ePlans services will be fully restored.

You will find a great combination of information and services to help you through the development process. This portion of our eCity portal is designed to serve both the resident and builder/developer alike. If you can't find what you are looking for, please give us a call.


If requesting information through email, please provide the address of the property you are enquiring about and a phone number where we can reach you.


Building and Planning Divisions:
Call 3-1-1. If calling from outside of Mississauga, dial 905 615-4311.
The City of Mississauga is committed to providing superior service to our clients and residents at reasonable costs. The online delivery of services meets this goal.

If you have lost your WEBID or require information about obtaining a WEBID, please call the City of Mississauga at 3-1-1, or, if calling from outside city limits, dial 905-615-4311.


Applications for NEW building permits, zoning certificates, and mobile signs will NOT be accepted after 4:00 pm. This change is due the volume of applications submitted and to allow staff time to catch up with the day’s work. Counter hours remain 8:30 am to 4:30 pm, Monday - Friday.
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