Loans and fees

Mississauga Library is fine free. In order to provide barrier free and equitable access to all customers, daily overdue fines are not charged. Some fees, such as replacement charges for lost or damaged items, will apply.

If you have outstanding fees on your account, you can pay in person or online.

• In person, visit your nearest library location. The library accepts payments until 15 minutes before closing. Credit or debit payments are available at all library locations. Cash payments are only accepted at Hazel McCallion Central Library.
• Online, log into your account through the library catalogue, go to My Dashboard and click Fees to review and pay.

Account limits and fees

• All eligible items will be automatically renewed on their due date. If an item has holds it will not be renewed.
• Log into your account to see the status of your items. If you have email notification set up, we will notify you on the due date with a list of items and their new due dates. To set up email notification, call or visit your library location.
• Your account will be blocked if you have items that are overdue for 21 days or more or if you owe $15 or more in fees.
• Items will be set to lost after 28 days overdue and your account will be billed, also a $5 non-refundable processing fee per item will be added. The replacement charge will be waived if the items are returned within a year from the due date of the item.

Fees

• Lost or damaged items – replacement cost in full
• Replacement library card – $2
• Non-resident card – annual fee of $40
• Lost or damaged hotspot – $200
• Lost or damaged Chromebook/laptop – $550
• Non-refundable processing fee – $5
• Family activity passes – $30 for PAMA, $135 for Conservation Parks pass, $99 for Ontario Parks pass, $210 for ROM

Outstanding charges

The library may use a collection agency to recover outstanding charges of $20 or more for long overdue items. Additional fees may be added to your account once you are referred to a collection agency.