Please be aware that we are currently experiencing network issues, and as such the following services are currently unavailable: Gaming PCs at HMCL (console gaming is still available), Cricuts at all branches. Some users may encounter intermittent 403 errors when searching the catalogue.

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Open Window Hub

Open Window Hub is a resource and information centre designed to support and empower individuals and families who are unhoused and/or experiencing mental health issues within the City of Mississauga.

Hours and location

The Open Window Hub is located on the second floor of Hazel McCallion Central Library.

  • Monday | 9 am – 4 pm
  • Tuesday | 9 am – 4 pm
  • Wednesday | 9 am – 4 pm
  • Thursday | 9 am – 4 pm
  • Friday | 9 am – 4 pm

The Open Window Hub follows the statutory holidays of the library.

Contact information

If you are in immediate danger, call 911. If you or someone you know needs assistance, please contact the Open Window Hub at 905-615-3200 x3541 to seek support.

Whether you’re in need or worried about someone, call the Region of Peel Street Helpline at 1-877-848-8481. The helpline is available 24 hours a day to support the homeless.

Community Centre Shower Access Pass: Individuals can obtain a no cost Shower Access Pass at the reception desk of various recreation locations during daily operating hours. Hours will vary by location and are subject to change. Contact or visit the facility for details.

Food Banks: Call 211 or Region of Peel at 905-791-7800 or visit www.peelregion.ca. There are programs that distribute free groceries or vouchers to eligible individuals and families on low incomes.

Region of Peel: Call 905-791-7800 or toll free: 1-888-919-7800 or visit www.peelregion.ca for homeless or at-risk of homelessness support. Services include emergency and transitional shelters, street outreach, support series and help to find permanent housing.

Transitional housing: Transitional housing for youth is a temporary, supportive type of housing. It offers structure, supervision, support, and life skills to help young people go from homelessness to permanent housing.  Visit Region of Peel Transitional Housing for more information.

Mental health supports:

  • Distress Centre of Greater Toronto 905-278-7208
  • Kids Help Phone at 1-800-668-6868
  • EveryMind’s 24/7 Crisis Response Service at 905-278-9036
  • Peel Public Health at 905-799-7700

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