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Open Window Hub

The library offers help to at-risk individuals and homeless people in Mississauga who need advice or support from a qualified social worker. The OWH outreach worker will respond to requests for assistance at all library locations.

At OWH, we put vulnerable young people and adults in touch with treatment, housing and employment services to help integrate them back into the community.

During the Covid-19 crisis, box lunches, personal hygiene kits and items such as socks, gloves and hats are provided as needed. Community Lunch is offered on Tuesdays at noon at the Glass Pavilion.

OWH Hours – Tuesday to Friday 10 am – 3 pm

If you or someone you know needs assistance, contact the following resources to seek support.


Avery Cartwright, Outreach Worker Open Window Hub

905-615-3200 x3541 or 437-245-6787,


Emergency assistance

If you are in immediate danger, call 911.


Food banks

Call 211 or Region of Peel at 905-971-7800 or visit There are programs that distribute free groceries or vouchers to eligible individuals and families on low incomes.


Mental health

Distress Centre Peel at 905-278-7208

Kids Help Phone at 1-800-668-6868

Mental Health Mobile Crisis Centre of Peel at 905-278-9036

Peel Public Health at 905-799-7700

Youth Mental Health Crisis Response Service at 416-410-8615


Region of Peel

Call 905-791-7800 or toll free: 1-888-919-7800 or visit for homeless or at-risk of homelessness support. Services include emergency and transitional shelters, street outreach, support series and help to find permanent housing.


Transitional housing

Call Services and Housing in the Province (SHIP) at 905-795-8742 for transitional housing support. Transitional housing is a temporary, supportive type of housing. It offers structure, supervision, support and life skills to help people go from homelessness to permanent housing.