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Contactless pickup and returns

All library locations are closed. Library items can be picked up by appointment only at any location. Appointments can be booked once you receive a notification that your holds are available.

Contactless pickup is being offered in an effort to stop the spread of COVID-19. The safety of our customers and employees is our top priority, as we continue to offer services with advice from the Province of Ontario and the Peel Medical Officer of Health.

Drop boxes are open 24/7 at all locations to return items. With the exception of  Mississauga Valley Library, where returns are only accepted during contactless pickup hours. Hazel McCallion Central Library is now closed for renovations. Visit the project page to learn more.

Access to browsing collections, computers and study space is not available at this time.

How it works

Appointments can be booked online or by calling 905-615-3500.

Manage your holds

If you have existing library materials on hold, manage these items in your account:

  • Cancel any holds you no longer want
  • Pause holds that you do not wish to currently borrow by selecting ‘suspend’. You will continue to move up the holds list and your items will be available once they are unsuspended.

To learn how to manage your holds from home, view our online video tutorial. You can also call 905-615-3500 or email for assistance.

Step 1

Place holds through our online catalogue or call us for assistance.

Step 2

Once you receive a notification that you hold(s) are available for pickup, you can book an appointment. Only one booking is needed if picking up several items. Separate bookings will be needed if picking up for multiple library accounts/cards.

View the online video tutorial for a step by step guide on how to book an appointment or the online video tutorial of what to expect when you arrive for your pickup.

Book Appointment

Step 3

When you arrive to your pickup location at your scheduled time your holds will be checked out to your account and placed in a bag with the last four digits of your library card number. Simply pick up and go!

Remember to bring your library card and know the last four digits of your card number in order to pick up your holds. Staff will not be able to provide this information.

Contactless pickup hours

Hours for the following locations:
Burnhamthorpe, Churchill Meadows, Courtneypark, Erin Meadows, Frank McKechnie, Lorne Park, Malton, Meadowvale, South Common

Day Hours
Mondays 1:30 pm – 4:30 pm
Tuesdays 10 am – 8:30 pm
Wednesdays 10 am – 8:30 pm
Thursdays 10 am – 8:30 pm
Fridays 10 am – 4:30 pm
Saturdays 10 am – 4:30 pm

Hours for the following locations:
Clarkson, Cooksville, Lakeview, Mississauga Valley, Port Credit, Pop-Up Library, Sheridan*, Streetsville, Woodlands

Day Hours
Mondays 1:30 pm – 4:30 pm
Tuesdays 1:30 pm – 8:30 pm*
Wednesdays 10 am – 8:30 pm*
Thursdays 1:30 pm – 8:30 pm*
Fridays 10 am – 4:30 pm
Saturdays 10 am – 4:30 pm

* Sheridan Library closes at 7:00 pm on Tuesdays and Thursdays and 4:30 on Wednesdays.