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Reopening, curbside pickup and returns

All Mississauga Library locations have reopened with limited service except for Frank McKechnie Library (currently under renovation).

Refunds for 2020 March Break program tickets will be available when the Library reopens. Please bring your program ticket and receipt (if available) into the library location where the ticket was purchased to claim your refund. Refunds cannot be processed without a ticket.

Appointments will no longer be required for holds at libraries that have reopened for library service. Curbside pickup will remain at Frank McKechnie Library until mid-October. Library due dates and fines have resumed.

The safety of our customers and employees is our top priority as we continue to offer services with advice from the Peel Medical Officer of Health.

Information on this page will be updated when new services are available

Locations and hours

Services including computer access and limited study require an appointment. Visits are limited to one hour.

 

Book a computer   Book a study space

 

Hours for all library locations except for Frank McKechnie Library

Date Hours
Tuesdays 1:30 to 9 p.m.
Wednesdays 9:30 a.m. to 5 p.m.
Thursdays 1:30 to 9 p.m.
Fridays 9:30 a.m. to 5 p.m.
Saturdays 9:30 a.m. to 5 p.m.

The Open Window Hub is open Tuesday to Friday from 10 a.m. to 3 p.m. at Central Library in the Glass Pavilion.

Available services with limited staff assistance

Library visits are limited to one-hour maximum.

Join us during operating hours for:

  • Book returns
  • Collection access
  • Holds pickup
  • Library cards
  • Payment and refunds
  • Self-checkout

Some services will require appointments including:

  • Booked computer time
  • Booked study time

The library’s virtual collection such as ebooks, audiobooks and other online virtual resources will still be available through your library card or virtual card.

Library Ambassadors will greet customers at every library location and ask COVID-19 screening questions prior to entry. Customers must wear face coverings indoors as per the City’s Mandatory Face Covering By-law.

Unavailable services

  • Some areas may be restricted in libraries
  • Curbside pickup (except for Frank McKechnie Library) will end when libraries reopen

Safety measures

To ensure your safety:

  • A mask must be worn at all times
  • Maintain physical distancing of 2 metres (6 feet) at all times
  • Stricter cleaning and sanitization procedures will be implemented
  • All browsed items will be isolated for 72 hours

To learn more about our reopening procedures, watch our online video.

Curbside pickup at Frank McKechnie Library

Curbside pickup will remain at Frank McKechnie Library until mid-October.

Date Hours
Tuesdays 5 to 8 p.m.
Wednesdays 2 to 5 p.m.
Thursdays 5 to 8 p.m.
Fridays 10 a.m. to 1 p.m.

You can book an appointment for curbside pickup once you receive a notification that your hold(s) are available. Appointments are booked online or through the virtual call centre at 905-615-3500. To learn how to book a curbside pickup appointment, view our online video tutorial.

 

Schedule appointment

 

When you arrive at Frank McKechnie Library, your holds will already be checked out for you and placed in a bag with the last four digits of your library card number. Simply pick up, go and start reading at home! Please remember to bring your library card and know the last four digits of your card number. Staff will not be able to provide this information.

Returns

Library due dates and fines have resumed.

Drop boxes are open at all locations to return items. Materials can only be returned through the drop box and no appointments are needed to return items. Donations are not accepted at this time.

To ensure your safety:

  • Returns will be isolated for 72 hours and may take up to 2 weeks to be checked-in due to current demand
  • Items will stay on your account during isolation
  • Items will be checked-in with your original return date

Continue to check back on our website and follow our social media for updates. For additional information call 905-615-3500 or email support.library@mississauga.ca.