Recreation Programs, Part Of A Fun & Playful Life
We are intentional with our work why not with our play? Swim, skate, play sports, dance, be creative or learn a new skill. With so many activities to choose from, you are guaranteed to find lots of fun and playful programs to enjoy every day in Mississauga.
Search for all programs and activities on activemississauga.ca
. Not sure about registering online? No worries, in-person registration is still available at customer service desks at all our recreation Community Centres and the Customer Service Centre.
programs with low enrolment may be cancelled. Remember to register early.
Important Dates to Remember:
Preview programs online
and get ready for registration by using the bookmarking feature.
Online registration begins.
In-person registration opens (but why wait in line when you can go online).
SESSION START DATES:
HOW TO CONTACT US:
||Fall - September 24, 2016
||Winter - January 7, 2017
||Customer Service Centre
Central Library, ground floor
301 Burnhamthorpe Rd. W.
Tel: 905-615-4100 Fax: 905-615-4101
Hours of Operation
Monday - Friday 8:30am - 4:30pm
Closed Saturday & Sunday
||Your Local Community Centre
Find hours and locations here.
Program Transfer, Withdrawal or Refund+
Withdrawals,Transfers and Refund Requests
The effective date of the withdrawal is the date the withdrawal notice is received by the City, regardless of the date the participant stopped attending the class.
Self Serve - Timelines
Via Active Mississauga up to five (5) calendar days prior to the Program start date. An Administration Fee will not be charged.
EXCEPTION: DO NOT WITHDRAW FROM PROGRAMS on-line that were paid by scheduled cheque(s) payment or Third Party paid registrations. Contact the Customer Service Centre for assistance to ensure your cheque(s) are not processed. An Administration Fee will be charged for this service as a self serve option is not available.
In Person -Timelines
Transfers and Withdrawals for Week-Long Camps and Workshops with five (5) or less scheduled classes (including Aquatic Leadership Programs and Museum Tea & Tour), must occur at least five (5) calendar days prior to the Program start date. An Administration Fee will be charged.
Transfers between programs and program withdrawal may occur any time before 50% of the Program dates have been held including Aquatic Leadership Programs (not week-long or five (5) or less scheduled classes) and Adult Sports League Team Registrations. The amount refunded will be the full amount, less the cost of any classes already held. In the case of withdrawals, an administration fee will be charged.
In Person - Process
You may call the Customer Service Centre at 905-615-4100 to withdraw, or you can obtain a Refund Application Form from one of the following places:
||City of Mississauga, Recreation - Customer Service Centre
301 Burnhamthorpe Rd. W.
Mississauga, Ontario L5B 3Y3
||Nearest Community Centre or Swimming Pool
Please attach a copy of your Receipt to the Refund Application Form. You have the option of delivering the completed form to the front-desk staff at any of the above locations. The staff person receiving your form will authorize and date the form. In the event that the participant is withdrawing themselves or other clients within their account from more than one Program at a time, or withdrawing more than one Membership at one time, the administration fee will only apply once per account.
Allow approximately 4 weeks for processing a refund cheque. Refunds for registrations paid by credit card will appear on your next months statement.
All participants must meet the age requirement of the program as listed on Active Mississauga.
In the event that a customer is unable to attend a class(es), the City regrets that makeup class(es) will not be offered.
Forms & Additional Information