Discover a new skill, develop your talents or simply enjoy an active life. Find a variety of programs, classes and camps on activemississauga.ca
. Not sure about registering online? No worries, in-person registration is available at customer service desks at Community Centres and the Customer Service Centre.
programs with low enrolment may be cancelled. Remember to register early.
Important Dates to Remember:
HOW TO CONTACT US:
- July 31: Preview programs
- August 17: Online registration begins
- August 24: In-person registration begins
- September 21: Fall programs begin
||Customer Service Centre
Tel: 905-615-4100 Fax: 905-615-4101
Paramount Fine Foods Centre
5600 Rose Cherry Place (North Building)
Hours of Operation
Monday - Friday 8:30am - 4:30pm
Closed Saturday & Sunday
||Your Local Community Centre
Hours vary by location.
Program Transfer, Withdrawal or Refund+
Withdrawals,Transfers and Refund Requests
All Withdrawals that are processed by The Corporation of the City of Mississauga (the “City”) are subject to an Administration Fee. Note: In the event that the Participant is Withdrawing themselves or other clients within their account from more than one Program at a time, or withdrawing more than one Membership at one time, the Administration Fee will only apply once per account.
Transfer/Withdrawals form part of the Registration Application completed for registration of the Participant(s) in the Program(s) listed therein.
The effective date of the Withdrawal is the date the Withdrawal request is received by the City, regardless of the date the Participant stopped attending the class, or date on a medical note.
I am at least 18 years of age and am the Participant or the parent or legal guardian of the Participant and have the authority process this request on behalf of the Participant and bind him/her to the terms herein provided.
Online - Timelines
Program Withdrawals and Transfers must be done up to five (5) calendar days prior to the Program start date on activemississauga.ca. An Administration Fee will not be charged.
Exception: Withdrawals from Programs that were paid by scheduled cheque(s) payment must be done by the Customer Service Centre to ensure your cheque(s) are not processed. (An Administration Fee applies as Online Withdrawals are not an option.)
In Person -Timelines
Transfers between Programs and Program Withdrawals may occur as follows with the amount refunded being the full amount, less the cost of any classes already held. In the case of Withdrawals, an Administration Fee will be charged:
- Five (5) Calendar days or more prior to Program start date for: week-long Camps, Aquatic Leadership Programs with five (5) or less scheduled classes, and Programs/Workshops with three (3) or less scheduled classes (including Museum Tea & Tour).
- Any time before 50% of the Program dates have been held for: Regular Programs not noted above, Aquatic Leadership Programs with six (6) or more scheduled classes and Adult Sports League Team Registrations.
In Person - Process
You may call the Customer Service Centre at 905-615-4100 to Withdraw, or attend one of the following places:
||City of Mississauga, Recreation - Customer Service Centre
301 Burnhamthorpe Rd. W.
Mississauga, Ontario L5B 3Y3
||Nearest Community Centre or Swimming Pool
Participants may cancel Membership/Pass at any time in person as they cannot be cancelled on activemississauga.ca. Refunds are pro-rated and are subject to an Administration Fee. Requests to cancel must be received three (3) days prior to the date of the next scheduled payment to prevent processing
Allow approximately 4 weeks for processing a refund cheque. Refunds for Registrations paid by credit card will appear on your next month’s statement.
All participants must meet the age requirement of the program as listed on activemississauga.ca
In the event that a customer is unable to attend a class(es), the City regrets that makeup class(es) will not be offered.
Forms & Additional Information
|General Registration Forms
|Camp Registration Forms