LIVING A HEALTHY & ACTIVE LIFESTYLE WITH RECREATION PROGRAMS
We’ve got activities to strengthen your mind, body and soul. Learn a new skill, develop your talents or simply enjoy the active life. With a variety of programs to choose from, you are sure to find lots of healthy fun to enjoy every day.
Search for all programs and activities on activemississauga.ca
. Not sure about registering online? No worries, in-person registration is still available at customer service desks at all our recreation Community Centres and the Customer Service Centre.
programs with low enrolment may be cancelled. Remember to register early.
Important Dates to Remember:
Preview programs online
and get ready for registration by using the bookmarking feature.
February 11th :
Online registration begins.
In-person registration opens (but why wait in line when you can go online).
SESSION START DATES:
HOW TO CONTACT US:
||Spring: March 25, 2017
||Summer: July 2, 2017
||Customer Service Centre
Central Library, ground floor
301 Burnhamthorpe Rd. W.
Tel: 905-615-4100 Fax: 905-615-4101
Hours of Operation
Monday - Friday 8:30am - 4:30pm
Closed Saturday & Sunday
||Your Local Community Centre
Find hours and locations here.
Program Transfer, Withdrawal or Refund+
Withdrawals,Transfers and Refund Requests
The effective date of the withdrawal is the date the Transfer/ Withdrawal Application Form is received by the City, regardless of the date the participant stopped attending the class, or date on medical note.
Self Serve - Timelines
Via activemississauga.ca up to five (5) calendar days prior to the Program start date. An Administration Fee will not be charged.
EXCEPTION: DO NOT WITHDRAW FROM PROGRAMS on-line that were paid by scheduled cheque(s) payment or Third Party paid registrations. Contact the Customer Service Centre for assistance to ensure your cheque(s) are not processed. An Administration Fee will be charged for this service as a self serve option is not available.
In Person -Timelines
Transfers between Programs and Program Withdrawals may occur as follows with the amount refunded being the full amount, less the cost of any classes already held. In the case of Withdrawals, an Administration Fee will be charged:
- Five (5) Calendar days or more prior to Program start date for: week-long Camps, Aquatic Leadership Programs with five (5) or less scheduled classes, and Programs/Workshops with three (3) or less scheduled classes (including Museum Tea & Tour).
- Any time before 50% of the Program dates have been held for: Regular Programs not noted above, Aquatic Leadership Programs with six (6) or more scheduled classes and Adult Sports League Team Registrations
In Person - Process
You may call the Customer Service Centre at 905-615-4100 to withdraw, or you can obtain a Transfer/Withdrawal Application Form from one of the following places:
||City of Mississauga, Recreation - Customer Service Centre
301 Burnhamthorpe Rd. W.
Mississauga, Ontario L5B 3Y3
||Nearest Community Centre or Swimming Pool
You have the option of delivering the completed form to the front-desk staff at any of the above locations. The staff person receiving your form will authorize and date the form. In the event that the participant is withdrawing themselves or other clients within their account from more than one Program at a time, or withdrawing more than one Membership at one time, the Administration Fee will only apply once per account.
Allow approximately 4 weeks for processing a refund cheque. Refunds for registrations paid by credit card will appear on your next months statement.
All participants must meet the age requirement of the program as listed on activemississauga.ca
In the event that a customer is unable to attend a class(es), the City regrets that makeup class(es) will not be offered.
Forms & Additional Information