What is Active Assist?

ActiveAssist is the City of Mississauga's fee assistance program to give residents in low-income households the chance to participate in Recreation and Culture programs.

Each eligible family member on your application will receive a non-refundable credit of $275. It is valid for one year and you may apply and receive credit once per year.

Unused credits expire one year after activation and cannot be carried over to a new year. You will not be credited for any registrations before your subsidy starts or for withdrawals or transfers completed after expiry.

NEW! IMPORTANT NOTICE:
Full account credits ($0.00 of $275.00) that have not been used six months after enrollment date will be automatically removed from the system in order to provide funding to others.

Persons/families who lose their credits can reapply for funding no earlier than 30 calendar days prior to their original FAP expiry date with current eligibility documents. They will be processed in date order received; no priority will be given to participants reapplying after they have had their funds removed from the system.

Credit is not cash. Refunds from cancelled or withdrawn programs are returned to your account as a credit. Any unused credits remaining at the end of your enrolment period cannot be carried over or transferred to another individual or family member or redeemed for cash.

Confidentiality is always maintained.

Our Customer Service Centre will process your application within 15 business days of receiving it from the community centre . An acceptance letter will then be mailed to your Mississauga address by Canada Post. You may start to register for programs as soon as your subsidy has been applied to your account. You do not need to wait to receive your letter.

When you receive your credit confirmation, check program registration start dates at mississauga.ca/registration, visit your local community centre or go to activemississauga.ca to search for recreation programs.

Please note these programs and services are not included:

  • Green Fees and golf programs at Braeben and Lakeview
  • Mississauga Sport Leagues
  • Private/semi-private/H3O lessons/instruction; low ratio instructor to participant programs (i.e. 1:4 or less); Personal Training
  • Marina slip reservations (Port Credit Village Marina and Lakefront Promenade)
  • Meadowvale Theatre box office tickets or rentals
  • Room or facility rentals and park permits
  • Single admission (pay as you go) or swipe visits for swimming, skating, fitness and drop in programs
  • Senior bus trips
  • Museums admissions
  • Additional fees that are payable on top of registration fees (e.g. National Lifesaving Society instructional book)

You may qualify for Region of Peel Child Care Fee Subsidy. Stretch your Active Assist dollars and apply for childcare subsidy at mississauga.ca/ccfs or call the Region of Peel at 905-793-9200.

Let's Play in the Park! Program
A free half-day summer drop-in program for kids ages 6-12. Activities include games, crafts and sports led by our HIGH FIVE® trained park leaders. mississauga.ca/play

How Do I Qualify?

You must live in Mississauga and have a total net individual or combined family income below the Low Income Cut Off amounts (Statistics Canada LICO) or a newcomer with a refugee status.

You must provide one or more original (no photocopies) current documents listed on the back of the application form that shows:

  • total family net income
  • proof all dependants are the legal responsibility of the adult
  • Settled in Canada as a refugee
  • Show proof of refugee status with either:
    • Confirmation of Permanent Residency (issued within one year)
    • Government of Canada - Permanent Resident Card (issued within one year)
    • Refugee Protection Claimant Document
  • Proof identifying a Mississauga address
    • i.e. bank information, drivers licence, residency card, lease or rental agreement
  • Children under the age of 18 cannot apply as individuals; a parent or legal guardian must complete an application for them.
  • Post-secondary students who are enrolled full time in a college or university are not eligible to apply, unless they have a child or children.
  • Applicants who receive another City-administered fee assistance program (e.g., Jerry Love Fund) cannot apply for ActiveAssist during the same calendar year.

Updated: March 6, 2017

Family Size After Tax ($)
1 person 20,675
2 persons 25,163
3 persons 31,334
4 persons 39,092
5 persons 44,514
6 persons 49,367
7 persons or more 54,220

Fill out the forms below

Applicants need to bring the following documentation to complete the application in person at a community centre or Customer Service Centre

(Fill out online and print it)

  • Bring and show proof of residency in Mississauga (i.e. recent utility bill, lease agreement, driver's licence)
  • Bring and show proof of total family net income and legal responsibility for all dependants listed on the application

If you choose to complete an application at a community centre , City of Mississauga recreation staff will forward your application (if it meets all eligible requirements) to the Customer Service Centre for processing. Processing will take approximately 15 business days.

You can find the applications forms below:

  • Print an online form
  • At any City of Mississauga community centre
  • pick up at Customer Service Centre in the Central Library.
  • Go to the Customer Service Centre in the Central Library.

Once we have your application and it is approved, we will activate your account. You will receive an approval letter with your account start date and registration information. Processing will take approximately 15 business days.

More Information

For detailed information on recreation programs, visit us at activemississauga.ca To print the Active Assist brochure, click here.

ActiveAssist is the City of Mississauga's fee assistance program to give residents living in low-income households the chance to participate in Recreation and Culture activities.

This subsidy provides the benefits of attending Recreation and Culture programs to children, youth, families and older adults who live in low-income conditions.

Applicants must:

  • live in Mississauga
  • have an Individual net income below LICO, or
  • have a combined Family net income below LICO and proof that all children are the legal responsibility of the adult

An Individual is a single/unmarried applicant with no legal dependants. A Family includes the applicant, his/her spouse or common-law partner, and all legal dependants.

You must apply in person with a completed ActiveAssist application form and proof of Individual net income OR total Family net income and proof of legal responsibility for all dependants listed on your application. Only the documents listed on the ActiveAssist application form will be accepted, and all documents must be current and presented in full. Current proof of your Mississauga address may also be requested.

You can apply at any Mississauga community centre , or at the Customer Service Centre.

Our Customer Service Centre will process your application within 15 business days of receiving it from the community centre . An acceptance letter will then be mailed to your Mississauga address by Canada Post. You may start to register for programs as soon as your subsidy has been applied to your account. You do not need to wait to receive your letter.

Yes! You will need to complete an ActiveAssist application form listing all eligible Family members, and provide current eligibility documents. Any Family members that do not want the credit should check the OPT OUT box next to their name on the form. When you let us know that not all family members will use the subsidy, we can make ActiveAssist available to more people.

Your letter will have your Family PIN and Client Barcode to use on the activemississauga.ca website, and your subsidy will be a method of payment when you Checkout. You may also register in person at any Mississauga community centre using your home telephone number.

Any unused credits will be removed from your account upon your expiry date. Unused credits cannot be carried over. Credits are non-transferable, and cannot be applied to a program or membership for another individual or family member. ActiveAssist cannot be redeemed for cash. You will not be credited for any Registrations before your subsidy starts. You will not be credited for any withdrawals or transfers after your subsidy ends.

NOTE: if you do not use your subsidy within 6 months of your activation date it will be removed from your account. This allows us to provide funding to other eligible applicants.

If your subsidy is removed you may reapply for ActiveAssist no sooner than 30 days before your original expiry date.

To get a new subsidy, you must reapply if you still meet the criteria. Applications for a new subsidy may be made no sooner than 30 days before your expiry date, and will be eligible for processing only after your current subsidy has expired.

The maximum enrolment in ActiveAssist is 14,500 individuals at any one time. When this maximum has been reached, ActiveAssist applications will be held until more space is available, and an acceptance letter will be mailed to your Mississauga address once your subsidy has been processed. Residents whose applications are held for more than 12 months will need to reapply at a community centre with current eligibility documents.

Existing ActiveAssist participants that are applying for a new subsidy will be eligible only after their current subsidy has expired. If the maximum of 14,500 ActiveAssist participants has been reached, applications will be held until more space is available.

There are no changes allowed after a family has received their subsidy. Families that have new family members can add them only when they reapply for ActiveAssist the following year. Family members that have selected to OPT OUT can only be added when the family reapplies for a new subsidy.

The Jerry Love Children's Fund will continue to help children and youths that are not eligible for ActiveAssist. Families cannot receive the Jerry Love Children's Fund and ActiveAssist in the same calendar year.

ActiveAssist is based on the economic need of individuals and families, and is defined by LICO. The maximum enrolment in ActiveAssist is 14,500 individuals at any one time. Applications are accepted on a first-come, first-served basis.

What is LICO? Statistics Canada uses the term Low Income Cut-Off. LICO is a number that defines where poverty ends. It is based on where you live and the size of your family. LICO is used by most cities that offer programs like ActiveAssist.

All forms must be current

  • Canada Customs and Revenue Agency (CRA) Notice of Assessment form (T451)
  • Ontario Sales Tax Benefit form
  • Ontario Disabilities Support Program statement with Drug benefit eligibility card
  • Ontario Works statement with Drug/Dental benefit eligibility card
  • Canada Child Benefit Notice
  • Ontario Child Care Supplement for Working Families Entitlement Notice
  • Goods and Services Tax/Harmonized Sales Tax Credit Notice

Programs and services that are not eligible for ActiveAssist include:

  • Green Fees and golf programs at Braeben and Lakeview
  • Mississauga Sport Leagues
  • Private/semi-private/H3O lessons/instruction; low ratio instructor to participant programs (i.e. 1:4 or less); Personal Training
  • Marina slip reservations (Port Credit Village Marina and Lakefront Promenade)
  • Meadowvale Theatre box office tickets or rentals
  • Room or facility rentals and park permits
  • Single admission (pay as you go) or swipe visits for swimming, skating, fitness and drop in programs
  • Senior bus trips
  • Museums admissions
  • Additional fees that are payable on top of registration fees (e.g. National Lifesaving Society instructional book)

The City of Mississauga Recreation Division Customer Service Centre 905-615-4100

Freedom Pass
Youth 12-14 years old can travel on MiWay for free in the summer. For more information visit mississauga.ca/freedompass

Sauga @ Play
This free drop in program is a great opportunity to learn a new sport, practice your skills, and spend time with friends in a supervised environment. mississauga.ca/saugaatplay

Let's Play in the Park! Program
A free half-day summer drop-in program for kids ages 6-12. Activities include games, crafts and sports led by our HIGH FIVE® trained park leaders. mississauga.ca/play

Public swims & skates
For schedules and locations: activemississauga.ca

Celebration Square
For event and activity details: mississauga.ca/celebrationsquare

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