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No Refunds

The table below summarizes the current practice with respect to transit fare media refunds.

Fares

Cash Fare

Exact fare only; Transit Operator cannot provide change.

Tickets

Effective, Jan 28, 2013, tickets are non-refundable; replacements will not be issued for lost or stolen tickets.

Weekly Pass,
Monthly Pass

Non-refundable; replacements are not issued for lost or stolen passes.

Senior Annual Pass

Non-refundable; however, a pass holder's estate may contact MiWay to apply for a refund payable by cheque to the estate.

PRESTO

Card issuance fee is non-refundable; refunds under $50 can be obtained at the City Centre Transit Terminal Ticket Booth (200 Rathburn Road West, Mississauga); refunds over $50 must be obtained through PRESTO (www.prestocard.ca or 1-8-PRESTO-123).

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City of Mississauga
300 City Centre Drive, Mississauga, Ontario, Canada L5B 3C1
Customer Service: Call 3-1-1 (905-615-4311 outside city limits)
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