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No Refunds

The table below summarizes the current practice with respect to transit fare media refunds.

Fares

Cash Fare

Exact fare only; Transit Operator cannot provide change.

Tickets

Non-refundable; replacements are not issued for lost or stolen tickets.

PRESTO

Card issuance fee is non-refundable; refunds under $50 can be obtained at the City Centre Transit Terminal Ticket Booth (200 Rathburn Road West, Mississauga); refunds over $50 must be obtained through PRESTO (www.prestocard.ca or 1-8-PRESTO-123).

Passes are non-refundable.

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