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No Refunds

The table below summarizes the current practice with respect to transit fare media refunds.

Fares

Cash Fare

Exact fare only; Transit Operator cannot provide change.

Tickets

Non-refundable; replacements are not issued for lost or stolen tickets.

As of May 1, 2019 tickets will no longer be sold. Tickets will be accepted until Dec. 31, 2019.

PRESTO

Card issuance fee is non-refundable; refunds under $50 can be obtained at the City Centre Transit Terminal Ticket Booth (200 Rathburn Road West, Mississauga); refunds over $50 must be obtained through PRESTO (www.prestocard.ca or 1-8-PRESTO-123).

Passes are non-refundable.

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