1. Plan your trip
2. Go to your stop
Arrive at your stop five minutes before your bus is scheduled to leave. Please be courteous and practice physical distancing at stops and terminals. Wait in line to board the bus.
3. Board the bus
On MiWay you must wear a non-medical mask or face covering. Children under the age of two, and people with disabilities or other medical conditions that prevent them from wearing any mask will not be required to wear one.
4. Pay your fare
Pay your fare when you board the bus at the front doors. Customers are encouraged to use PRESTO as a contactless way to pay. With PRESTO, your transfer is active for two hours from when you first tap your card on the bus.
5. Be kind to your Operator
They are here for you and are doing their best to get you where you need to go. To keep everyone safe, we’ve installed protective shields around the Operator’s area.
6. Ride safely
While on the bus either take a seat or stand holding onto a hand rail. Please stay behind the yellow line on the floor near the front of the bus.
7. Request a stop
Pull down on the yellow cord above the windows or push the stop button on a yellow pole.
8. Exit the bus
Make sure you have all your belongings before you exit through the back doors. If you’re crossing the street, remember to cross at a signalized light and don’t jaywalk through traffic.
9. Clean your hands
Protect yourself and others by washing your hands with soap and water or using hand sanitizer after your trip.
Have a safe and happy ride!