1. Plan your trip
How full is my bus? Wondering how much space is available on a MiWay bus before you board it? You can use your mobile device to find out before even heading to your stop.
2. Go to your stop
Arrive at your stop five minutes before your bus is scheduled to leave. Wait in line to board the bus.
3. Board the bus
Starting June 11, 2022, masking will no longer be a mandatory provincial requirement on public transit. MiWay recommends the use of face masks on buses and inside terminal buildings. We ask that you remain respectful to fellow passengers and to MiWay staff who choose to wear a mask or not.
4. Pay your fare
Pay your fare when you board the bus at the front doors. Customers are encouraged to use PRESTO as a contactless way to pay. With PRESTO, your transfer is active for two hours from when you first tap your card on the bus.
5. Be kind to your Operator
They are here for you and are doing their best to get you where you need to go. To keep everyone safe, we’ve installed protective shields around the Operator’s area.
6. Ride safely
While on the bus either take a seat or stand holding onto a hand rail. Please stay behind the yellow line on the floor near the front of the bus.
All unprotected, front facing seats have been removed from service on all MiWay buses. Please follow signs and do not sit in these seats.
7. Request a stop
Pull down on the yellow cord above the windows or push the stop button on a yellow pole.
8. Exit the bus
Make sure you have all your belongings before you exit through the back doors. If you’re crossing the street, remember to cross at a signalized light and don’t jaywalk through traffic.
Have a safe and happy ride!