• The $4 card cost is non-refundable.
  • MiWay monthly passes are non-refundable.
  • ePurse refunds under $50 can be issued at the City Centre Transit Terminal. You can get a refund of the balance by returning your card. All refunds are subject to a 4% processing fee.
  • For an ePurse refund of $50 and above, please contact PRESTO at¬†or 1-8-PRESTO-123.


Cash fares are non-refundable. MiWay cannot provide change for cash fares.


Tickets are non-refundable. Paper tickets will not be accepted after December 31, 2020. Special purpose tickets continue to be accepted.