By phone
To check your bus time
Call Citylink, our 24 hour automated telephone system at 905-615-4287. Enter the four digit stop number on the sign at your bus stop to find out when the next bus is coming in real-time. If a real-time departure is not available, a scheduled time will be provided.
For general inquiries
Call us at 905-615-4636.
Monday to Friday: 7 a.m. to 7 p.m.
Weekends and holidays: 8 a.m. to 6 p.m.
By email
For general inquiries: miwayhelps@mississauga.ca
In person
Visit the information booth at City Centre Transit Terminal, located at 200 Rathburn Road West. The information booth is open*:
- Weekdays – 10:30 a.m. to 6 p.m.
- Weekends – 10:30 a.m. to 6 p.m.
- Closed on holidays
*Subject to change without notice.
Submit feedback online
You can submit feedback about your experience using the MiWay online feedback form. We’ll follow up with you to discuss your feedback if needed.
Lost and found
If you’ve lost something on a bus, the MiWay lost and found is located at the Information Booth at the City Centre Transit Terminal. We keep items in the lost and found for a maximum of seven days.
You can visit the Information Booth or call 905-615-4636 to confirm if we have your item.
You must come in person to pick up your items, bring photo ID and be able to clearly describe the item.
Bus stop snow clearing
The City’s 311 Contact Centre looks after snow clearing concerns. Please contact 311 and provide a 4-digit bus stop number.