Contact us

Dial 311 (905-615-4311 outside City limits) to speak to Customer Service. They can answer questions about City services and programs or help you contact the right City department.

Monday to Friday: 7 a.m. to 7 p.m.

311 offers over the phone interpretation in more than 240 languages and dialects.

You can also use our online form to send a request or inquiry to our customer service department.

For urgent issues on weekends and overnight Monday to Friday, call After Hours Dispatch on 905-615-3000.


  • Customer Service: 311
  • Outside City limits: 905-615-4311
  • After Hours Dispatch: 905-615-3000
  • Employee directory: 905-615-3200
  • Fax: 905-615-4081
  • Emergencies: 911
  • TTY: 905-896-5151

Social media

Social media channels are monitored Monday to Friday: 8:30 a.m. to 4:30 p.m. excluding holidays. For urgent matters, call 311.

Civic Centre address

City of Mississauga
300 City Centre Drive
Mississauga, ON L5B 3C1
Map and directions