Our vision
By 2027, MiWay will provide a trusted customer experience for 50 million annual revenue rides as part of the City’s integrated urban mobility network by:
- Listening to our customers, staff, partners and stakeholders
- Working together as a team
- Leveraging data and technology
In doing so, we will achieve a revenue to cost ratio of 52 percent.
Our mission
MiWay provides Mississauga with a shared travel choice that is friendly, reliable and respects the environment. We help to connect people to their destinations with ease.
We are people who care about people. Our dedicated team is passionate about providing a customer experience that makes our riders feel valued.
Helping make life in our city better. We strive to listen to customers as we continuously evolve to meet the changing needs of the community.
Climate Change Action Plan (CCAP)
MiWay is committed to moving towards a greener fleet. As per the 2019 Transportation Master Plan, transit is Mississauga’s largest source of greenhouse gas (GHG) emissions at 67 per cent. In order to meet the targets set out in the CCAP of reducing overall GHG emissions by 40 per cent by 2030, MiWay will no longer purchase any conventional diesel buses, and will be required to purchase hybrid-electric and zero-emission vehicles.
Learn more about how the City is addressing climate change.
The road to electrification
MiWay is looking at new bus technologies to stay up to date with industry trends, while adjusting our long-term bus replacement plan to effectively manage the integration of new technology as older-model buses complete their lifecycle and are retired.
