New MiWay website improvements

A women looking at the MiWay service updates web page on a smart phone.

On July 27, 2021, you’ll notice our home page will look a little different. We’ve listened to your feedback and made some changes to our website to help serve you better.

The site has some new features – here’s a list to explain more about them.

  1. Announcements section: Highlights MiWay news such as service updates, program updates and other information for customers.
  2. Top requests: Top requests from our customers are located at the top of the page for easy access.
  3. Plan a trip: A lite version of the Triplinx.ca trip planner to help reduce the home page load times and get you to your destination faster; this version displays your trip plan results on triplinx.ca. If you prefer the existing schedules and trip planner, don’t worry, it will still be available on the site through Top requests.
  4. Students section: This section will feature important information for high school and post-secondary students including service, fares and program updates.
  5. Projects and plans: Learn all about transit specific projects and plans at the City.

We’re encouraging customer feedback for continuous improvement. There is a feedback button at the bottom of every page for you to share your thoughts. We want to hear from you so we can continue to make the site even better!