City Manager's Office
City Manager and CAO

2018 City Manager and CAO eCity Message

Welcome to Mississauga – Canada's sixth-largest city, home to 766,000 residents and more than 86,000 businesses. We are a leading city committed to delivering excellent customer service. I'm excited to share that our 2017 Citizen Satisfaction Survey reported that 89 per cent of residents are satisfied with the quality of life they enjoy here in Mississauga. Over the past year, our City staff have worked hard to ensure we continue to see a high level of satisfaction among residents.

As a young city on the cusp of something big, Mississauga is a place where people choose to be. Our Strategic Plan is taking shape through projects like the Hurontario Light Rail Transit, the redesign of as well as our Inspiration Port Credit, Inspiration Lakeview and Downtown 21 master plans. This summer, we're also hosting the Ontario 55+ Summer Games – a celebration of active living, taking place August 10 to 12.

We are always finding ways to continuously improve. We've been working with our Mayor and Members of Council to update our Business Plan & Budget, advance our Strategic Plan priorities, deliver great services, implement new cost containment strategies with our Lean office and maintain our infrastructure. Our Economic Development Office continues to attract new businesses to Mississauga.

Municipal elections are coming up on October 22. We will be hiring for multiple positions to support the election. Be sure to visit for job opportunities and to learn more about our municipal election.

I invite you to stay connected by following us on Twitter, Facebook and LinkedIn, subscribing to our monthly eNewsletter and reading our Strategic Plan for information about our 40-year vision for Mississauga.

For more information on City services, continue to explore our website or call 3-1-1. If outside city limits, call 905-615-4311. To contact my office, please email

Related Links:
   CAO - Janice Baker Biography
City of Mississauga Corporate Values: Trust, Guality, Excellence
Learn more about the City of Mississauga's corporate values: Trust, Quality and Excellence
  Our Values: Trust, Quality and Excellence
View a list of awards won by the City of Mississauga