City Manager's Office
City Manager and CAO
Welcome to the City of Mississauga!
As Canada’s sixth largest city, Mississauga is home to 752,000 residents and more than 54,000 businesses. I am proud to say that our 2015 Citizen Satisfaction Survey reported that 95 per cent of our residents are satisfied with the quality of life they enjoy. People from around the world come here to study or work and choose to stay and raise their families in Mississauga. Our city is a great place to live, work and play.
Mississauga is a young city on the cusp of something big. As we continue to build a world-class city, we move forward with implementing our Strategic Plan and adopting best practices through exciting projects, such as the Downtown 21 vision, the reopening of Meadowvale Community Centre, Inspiration Port Credit and Inspiration Lakeview waterfront master plans, the Vision Cooksville community study and Phase II of the Sheridan Institute of Technology and Advanced Learning. This summer, we look forward to hosting the 2016 Ontario Summer Games which will bring young athletes, ages 13 to 17 to the city.
As our population grows, we are focused on transportation initiatives and making Mississauga a transit-oriented city. We are changing the way we move through our Light Rail Transit (LRT) project along Hurontario and the completion of Phase II of the Transitway. As always, our Economic Development Office continues to attract new businesses to the city.
2016 is going to be a busy year for staff at the City, as we continue to work with Mayor Crombie and Members of Council to advance our strategic plan, deliver great services and make Mississauga a vibrant place where people choose to be.
As residents and visitors to Mississauga, I invite you to stay connected to hear about the stories that are transforming our community. Visit our website, like us on Facebook and follow us on Twitter, subscribe to our eNewsletter to receive monthly City news and read our Strategic Plan for information about our 40-year vision for Mississauga.
Thank you for taking time to learn more about what we do here at the City of Mississauga. For more information on City services, continue to explore our website or dial 3-1-1. To contact my office, please email
Yours sincerely,

Janice M. Baker, FCPA, FCA
City Manager and Chief Administrative Officer

Related Links:
   CAO 2016 Biography
City of Mississauga Corporate Values: Trust, Guality, Excellence
Learn more about the City of Mississauga's corporate values: Trust, Quality and Excellence
  Our Values: Trust, Quality and Excellence
View a list of awards won by the City of Mississauga