City Manager's Office
City Manager and CAO
As Canada’s sixth-largest city, more than 750,000 people call Mississauga home.  Our residents enjoy a unique quality of life. Families grow here, youth prosper here and new Canadians thrive.
Mississauga is a place where people choose to be. 
As sport in our City continues to grow, Mississauga is becoming a preferred destination for sport tourism events.  This summer, we will welcome the 2015 Toronto Pan Am & Parapan Am Games, which will attract an estimated 50,000 people.  During the Games, the Hershey Centre will be known as the Mississauga Sports Centre. Mississauga will host Karate, Taekwondo, Judo and Wrestling during the Pan Am Games July 10 – 26 and Wheelchair Rugby, Powerlifting and Goalball during the Parapan Am Games August 7 -15.
Mississauga is a world-class city with a lot to offer. 
Our 2015-18 Business Plan and Budget keeps us focused on our priorities:
·         Delivering the right services – we try to understand citizens’ expectations and priorities and improve our service where possible. Focusing on our Emergency Plans, extreme weather measures, we continue to learn and look for ways to improve our current practices.
·         Implementing cost containment strategies - we review the cost of services and try to be more efficient in our delivery. The City has implemented the Lean methodology to help us deliver services more efficiently and offer better value for tax dollars.
·         Maintaining our infrastructure – we assess the current state of our roads, bridges, buildings, parks and other infrastructure, set priorities for repair, plan and address growth concerns.  Our Stormwater Program will help reduce flooding and manage rain and melted snow runoff from residential, commercial and public lands.
·         Advancing on our strategic vision – we continue to implement our Strategic Plan, adopt best practices and ensure Mississauga is a place where people choose to be. Major projects include:
o    Downtown 21 vision
o    Transitway stations along Highway 403
o    Plans for Light Rail Transit (LRT) along Hurontario
o    Inspiration Port Credit and Inspiration Lakeview waterfront master plans
o    Our Economic Development Office continues to attract new businesses, expand our economic base and bring jobs to Mississauga.
Visit the 2015 Business Plan and Budget website to see our new tools and information.
Mississauga is a young city on the cusp of something big. 
In 2014, we introduced a new City brand for Mississauga. Our new brand reflects our vision and demonstrates why Mississauga welcomes world culture, inspires possibilities and is naturally enriching. We will continue to tell our brand story in 2015.
Mississauga’s future is bright. 
Stay connected to hear about the stories that are transforming our City:
With a strong commitment to our corporate values of Trust, Quality and Excellence, we will continue to make Mississauga a strong, vibrant city where people choose to be. 
For more information on City services explore our website or contact 3-1-1.  To contact the City Manager's Office, please email
Janice M. Baker, FCPA, FCA
City Manager and Chief Administrative Officer

Related Links:
   CAO 2015 Biography
City of Mississauga Corporate Values: Trust, Guality, Excellence
Learn more about the City of Mississauga's corporate values: Trust, Quality and Excellence
  Our Values: Trust, Quality and Excellence
View a list of awards won by the City of Mississauga