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City Manager and CAO

The City of Mississauga with a population of 741,000 is a place where people choose to be. 

Through our citizen satisfaction survey conducted by Environics we know residents overwhelmingly feel their quality of life is excellent and are truly satisfied with Mississauga as a place to live. They are proud to say they're from Mississauga and feel it is welcoming, vibrant and celebrates local diversity. We also heard from residents through an independent poll conducted by Forum Research Inc., where Mississauga ranked third overall from amongst 30 of Canada's largest cities for satisfaction with municipal services.

These satisfaction ratings reflect the sound decisions made by Council, hard work delivered by staff and the ongoing engagement of the public. Working together we are providing quality programs, services and infrastructure and continuing to build our city for the future.

Like most municipalities across Canada, Mississauga faces the same challenges around sustainable funding for infrastructure, enhancing transportation options, and coping with the rising costs to deliver existing programs and services residents have come to value.  With the approval of the 2013-2016 Business Plan and 2013 Budget, we are starting the year off in a great position – we know exactly where we are focusing and investing our resources.

We are continuing to invest in our waterfront along the shore of Lake Ontario with the development of master plans for our Inspiration Port Credit and Inspiration Lakeview projects.  We are hard at work with our transportation planning and implementation with the opening of the new dedicated east-west transitway, along the 403 between Winston Churchill Boulevard and Renforth Drive and planning for Light Rail Transit (LRT) along the Hurontario corridor as part of Metrolinx's 'Big Move'.  Our downtown continues to be a focus as we prepare for the opening of Sheridan College's Phase II tentatively set to open to students in the fall of 2015.  We are also working to maintain our $8 billion of infrastructure assets through investments in cycling, ongoing road rehabilitation, lifecycle maintenance and facility renovations. A new challenge this year will be coping with the impact of the Emerald Ash Borer and working to save our ash trees from this destructive pest.

Our Economic Development Office continues to attract new businesses, expand our economic base and bring jobs to Mississauga - important elements for a thriving city. Through the implementation of the new international marketing strategy entitled "Mississauga – Canada's Global Investment Destination: An International Marketing Strategy," we are working harder than ever to make Mississauga stand out above the competition and make it a global destination of choice.

This website is a key tool for becoming engaged in these initiatives and many more that are shaping and transforming our city.  A great place to start is our City Projects tab located at the bottom of our home page; it includes updates and links to large projects underway, current construction projects and a listing of City Plans and Citizen Reports.

Mississauga has a strong reputation for fiscal prudence.  By working closely with Council, residents and businesses we will carefully balance our City's needs with our vision for the future.  With an ongoing commitment to innovation and cost-efficiency reviews, we will continue to ensure Mississauga remains a strong, vibrant and desirable city in which to live, work and play.

I look forward to your questions and comments.  You can reach me by e-mail or by phone at 905-896-5550 or by fax at 905-615-3376. 

Janice M. Baker FCPA, FCA
City Manager and Chief Administrative Officer


Related Links:
   Janice Baker Biography
2011 Highlights
  Download the Highlights Report
 
2011 Progress Report
  View the 2011 Progress Report
 
City of Mississauga Corporate Values: Trust, Guality, Excellence
Learn more about the City of Mississauga's corporate values: Trust, Quality and Excellence
  Our Values: Trust, Quality and Excellence
 
View a list of awards won by the City of Mississauga
 
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City of Mississauga
300 City Centre Drive, Mississauga, Ontario, Canada L5B 3C1
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