Mississauga.ca - MiWay

Customer Service Information

Customer Service:	905-615-INFO (4636)
CityLink:	905-615-4BUS (4287)
TTY Phone:	905-615-3886

To help us serve you better, please provide the following information:

Where are you starting from?
Where are you going?
What date are you travelling?
What time you need to be at your destination?

If you require extra or specialized attention due to a disability, please inform the Information Representative of your need.

Remember, sometimes the fastest route may not always be the most convenient.

Information Line Hours

Information Representatives are available:

Weekdays:	7:00 am to 6:55 pm
Weekends/Holidays:	8:00 am to 5:55 pm

miway.info@mississauga.ca

Feedback Line Hours

Customer Service Representatives are available:

Weekdays:

8:30 am to 4:25 pm

miway.customerservice@mississauga.ca

Write to Us

Address:
3484 Semenyk Court
Mississauga, ON L5C 4R1

Did you leave your item on a MiWay bus?

MiWay is not responsible for lost items. However, it does have lost and found services at the City Centre Transit Terminal Information Booth.

Articles left on MiWay buses are delivered to the City Centre Transit Terminal Information Booth by the next working day. Items left on routes that operate in the Malton area may take a few days to be delivered.

Lost and found items are held for 14 days. Lost items will not be issued to third parties.

To find out if your article was retrieved, please visit the Information Booth or contact the Information Line at 905-615-(INFO) 4636.

Please have the following information available:

Name
Phone number (day/evening)
Date and approximate time it was lost
Bus route number and direction
Description of the item (colour, size, type of material, model or serial number, or any other identifiable information

To claim your lost article:

Please be prepared to provide identification bearing your name and address
If you lost your identification, please be prepared to provide detailed description of the article
Items must be claimed by the owner of the article
Sign and confirm receipt of item

City Centre Transit Terminal: Ticket & Information Booths

Address:
200 Rathburn Road Mississauga, ON L5B 4E5

Information Booth Hours:
Monday to Friday	7:00 am to 9:25 pm
Saturday	9:00 am to 6:25 pm
Sunday	11:00 am to 6:25 pm
If this booth is closed please contact Customer Service at 905-615-INFO (4636).

Ticket Booth Hours:
Monday to Friday	6:30 am to 9:00 pm
Saturday	9:00 am to 6:30 pm
Sunday	11:00 am to 6:30 pm
This ticket booth accepts cash or debit only.

Islington Subway Station: Ticket Booth

Address:
1226 Islington Avenue Toronto, ON M8X 1Y8

Ticket Booth Hours:

Monday to Friday

6:00 am to 11:00 am & 2:00 pm to 6:55 pm

This ticket booth accepts cash only.

If this booth is closed, visit the Gateway Newstand located within Islington Station to purchase tickets.

Advertise on Transit Buses

Contact: Lamar Advertising
Duncan Gardner, Ontario Sales Manager
Tel: 905-364-2201
dgardner@lamar.com

Advertise in Transit Shelters

Contact: CBS Outdoor
Rob Sinasac, Sales Manager
Tel: 416-521-6437
rsinasac@cbsoutdoor.ca