City services | November 11, 2015
Looking to request a temporary parking permit? Know of a pothole in need of repair? You can now report a problem and request a parking permit in Mississauga directly from your smartphone using Pingstreet – a free mobile app for the City.
“Mississauga is a customer-focused, modern and mobile municipality,” said Gary Kent, Commissioner, Corporate Services and Chief Financial Officer. “It’s about using technology to provide residents with easy access to the information and services they want through multiple channels. The Pingstreet app lets us do just that.”
New App Features: Submit a Request 24/7
• Parking Permits: Request a temporary parking permit for a residential street. Residents may request up to 14 permits per year.
• Report a Problem: Report graffiti, sidewalk or road damage (potholes), illegal signs and abandoned shopping carts.
Other features available on the Pingstreet app include Mississauga’s latest news, upcoming events, committee meetings, Twitter feeds, Mayor and Council contact information and waste collection schedules from the Region of Peel.
“With approximately 20,000 online service requests to date on mississauga.ca, the app allows the City to offer some of its popular online services in a convenient, mobile friendly way,” said Shawn Slack, Director, Information Technology.
“Mississauga is the first municipality to fully integrate its existing software used by the City’s 3-1-1 team with the app,” said Ivana Di Millo, Director, Communications. “This means that the service requests submitted through the app go directly from the citizen to the appropriate business unit for resolution.”
The City of Mississauga joined Pingstreet in May 2015 and is one of 20 municipalities currently featured on the app, developed by eSolutionsGroup. The City plans to add new online services and features on the Pingstreet app in 2016.
Visit mississauga.ca/pingstreet to learn more.