MiWay’s Vision 2029 and Beyond: Transforming Mississauga
MiWay is preparing our transit system for the future with a five-year strategic plan. This plan outlines how we’re building a thriving and sustainable transit service that meets the needs of riders, employees and the community.
Over the next five years, Vision 2029 and Beyond: Transforming Mississauga (2025-2029) will help guide growth and investment at MiWay so that our transit system is ready to meet future challenges.
Our success will be measured by strong rider satisfaction, secure investment from development partners, community pride in transit, and a thriving, inclusive workforce.
The plan is built around three core themes:
- Levelling Up MiWay: MiWay will strengthen its organization, improve leadership, and adopt innovative approaches to enhance operational effectiveness, such as exploring hydrogen buses and on-demand services.
- I Love MiWay: The goal is to make MiWay the preferred transit choice through an elevated customer experience, inspired employee culture, and deep community engagement.
- MiWay of the Future: MiWay will focus on securing sustainable funding, building strategic partnerships, and updating its fleet to meet future demand, including zero-emission vehicles and integrated service infrastructure.
This plan will help guide key projects and initiatives over the next five years. To take part in current engagement opportunities, visit mivoice.ca.
For more information about our strategic plan, email Suzanne Holder, Manager, Customer Experience and Innovation, at suzanne.holder@mississauga.ca.