You’ve been served an N13 Notice by your landlord so they can carry out extensive repairs or renovations to your rental unit. You should have received the N13 at least 120 days before the eviction date, the end of your lease term.
The City has created a by-law that requires landlords who have initiated the N13 process for repairs or renovations to also get a licence. This is to make sure they follow a process and you are notified and compensated properly. Landlords are not allowed to evict you and carry out repairs and renovations until this licence has been issued.
The by-law applies to landlords that serve the N13 on or after September 1, 2026. If you received the N13 before this date, this information does not apply to you.
Once we notify your landlord that their licence application is complete, they have five days to do the following:
If you intend to return to the rental unit once work is complete, you must give your landlord notice in writing any time before you vacate the rental unit. They’ll have you sign a Tenant Return Certification.
You’ll receive a one-time moving contribution at least 15 days before you vacate your rental unit:
Your landlord will have you sign a Moving Certification that declares the amount.
You’ll also receive top-up payments of the difference between average market rent (as per Canada Mortgage and Housing Corporation) of a unit similar to your temporary accommodations and the current rent of your unit being repaired or renovated, received within five days of submitting proof of rent payment. These top-up payments start once compensation through the Residential Tenancies Act (RTA) is complete.
Your landlord is required to provide:
The new rent for the rental unit can’t exceed what the landlord could have lawfully charged if there had been no interruption in your tenancy.
Your landlord will have you sign a Tenant Return Certification.
You’ll receive a one-time moving contribution at least 15 days before you vacate your rental unit:
Your landlord will have you sign a Moving Certification that declares the amount.
Check the RTA for any other compensation you may be eligible for through the Act.
If your landlord offers you another rental unit to move into, we ask that they give reasonable consideration to things like the rent and size of the existing unit, and proximity to transit and stores.
Your landlord may offer you a lump-sum payment in exchange for you to permanently move out of your rental unit. This is often called a buyout or cash-for-keys offer. You don’t have to accept a settlement offer.
If you do accept a settlement offer, it means the end of your relationship with your landlord and you forfeit your right to:
Seek legal advice before accepting any settlement offer.
The City will conduct regular inspections to make sure your landlord is complying with the by-law and any other obligations, such as the building code.
Contact 311 (905-615-4311 outside city limits) if you suspect your landlord isn’t complying with licence requirements, including having the proper building permits.
You can use the property information tool to check for building permits.