News release

How to Prepare Your Home for Basement Flooding

Environment | May 4, 2020

This week is Emergency Preparedness Week and it’s a great time to prepare your home in the event you encounter basement flooding.

Here are three helpful tips on how you can do this:

1. Have the right insurance

Protecting your property and belongings in the event of a flood is important. Not all insurance policies are the same. Speak to your insurance provider to make sure your home and property are covered. Check out our Top 10 Emergency Preparedness Tips: Insurance for Disasters.

2. Disconnect your roof downspouts

If your downspouts are still connected to the standpipes against your home, consider facing them towards your lawn or garden at least two metres from the house – or into a rain barrel or raingarden. Be sure that the water doesn’t flow onto adjacent properties, driveways or sidewalks.

3. Report blocked catch basins, creeks or culverts

You can report blockages to 3-1-1 (or 905-615-4311 outside city limits) or via the Pingstreet app. You can also report a catch basin or culvert problem online.

Emergencies can happen any time to anyone, so it’s important to be prepared and have an emergency kit. For more information, visit