Use this service to report a damaged sidewalk.
You need to provide the street address for this service request. If the address cannot be found in our system you may need to call 3-1-1 to make your request.
Your email address will be used to send you a confirmation, and to help you receive status updates on your request.
If the damage is causing a public safety risk and is therefore dangerous, call 3-1-1.
To report a damaged sidewalk in a new subdivision, call 3-1-1.
To request a new sidewalk, call 3-1-1.
Your personal information is collected in accordance with sections 11(1) and 227(c) of the Municipal Act, 2001. The personal information will be used by City of Mississauga Staff for responding to your service request and/or inquiry. We may also follow-up with you or collect feedback once the service request has been closed. Questions regarding this collection should be addressed to Manager, 3-1-1 Citizen Contact Centre, 300 City Centre Drive, Mississauga, Ontario, Canada L5B 3C1. Telephone 3-1-1 or 905-615-4311 outside Mississauga.
An inspection will start within 3 business days and the area made safe.
If further work is required, it will be incorporated within the maintenance schedule.
To access City or Regional programs or services, dial 3-1-1 or 905-615-4311 outside city limits, Monday to Friday from 7 a.m. to 7 p.m.
After hours dispatch service is available for urgent issues on weekends and overnight Monday to Friday.