1. Complete the information form
Complete the Electronic Payment Information Form. Please ensure that the information you provide in the form matches the information you send with your payment. This prevents any delays in verifying and processing your payment.
If paying as an individual
You’ll need to include your name, full address, phone number and email address on the information form.
If paying as a company
You’ll need to include the legal business name, GST/HST registration number, company address, phone number, and the email address of a company representative on the information form.
2. Submit the information form
Email the form to both the City staff member requesting the payment and email@example.com. Make sure your email has the subject line: “Electronic Payment” and includes the file number and/or property address.
3. Pay the fees
The City staff member will email you the City’s banking information. Make the transfer through your financial institution and email the receipt to the City staff member requesting the payment and firstname.lastname@example.org.
What happens next
Once we’ve received your payment, City staff will clear the payment condition. It can take up to two business days for us to receive the transaction information and for the payment condition to be cleared.
Your feedback on the electronic payment process is valuable as we plan for the future.
If you have any questions, please contact 311 (905-615-3200 outside City limits).