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Accessible Customer Service Feedback Send us your feedback. Did we respond to your customer service needs effectively? Was our customer service provided to you in an accessible manner? |
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Nigel Roberts, Manager Departmental Systems Tel: 905.615.3200 x3898 Email: accessibility.info@mississauga.ca For TTY assistance please contact Diana Simpson, Accessibility Coordinator Please indicate the nature of your accessibility issue or suggested changes, the web
address (URL), the preferred format in which to receive any information you could not access,
and your contact information. The City will work towards making the web page or feature
accessible or to provide the information to you in a format that is accessible. ACCESSIBILITY ADVISORY COMMITTEE The Accessibility Advisory Committee advises, recommends and assists the City in promoting and facilitating a barrier-free Mississauga for citizens of all abilities (universal accessibility) including person with disabilities. This is to be achieved through the review of municipal policies, programs and services and the identification, removal and prevention of barriers faced by persons with disabilities. AAC initiatives include development of accessibility design guidelines; an awareness/sensitivity training program; a communications strategy; and a review of departmental plans and corporate policies in relation to accessibility. For more information about the City of Mississauga's Advisory Committee visit: www.mississauga.ca/portal/residents/advisorycommittee
The World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI) contains an extensive list of accessibility resources. For more information see: http://www.w3.org/WAI/Resources
Descriptions of accessibility features in Microsoft operating systems and applications, product documentation in accessible formats, a catalogue of assistive technology designed for Windows operating systems, as well as articles, stories, and a calendar of events can be found at: http://www.microsoft.com/enable
Free tools from the Adobe Corporation are available to assist visually impaired users in accessing the .pdf files on this site: http://www.adobe.com/products/acrobat/alternate.html Additionally, Adobe has a .pdf conversion tool that will convert .pdf files to HTML pages. You will find this resource at: http://www.adobe.com/products/acrobat/access_onlinetools.html
The City of Mississauga's web site uses fixed text (font) sizes, font styles, and colours. If any of these settings interferes with your ability to read the City's web site, you can override these settings by using the accessibility settings of your browser. The method for changing these setting varies depending on your browser and version. The following instructions apply to Internet Explorer 6.0, Netscape Navigator 7.2, and
Mozilla Firefox 1.0 running under Windows XP. Please consult your browser's help file for
instructions specific to your browser.
Increasing Font Size - Internet Explorer 6.0
Changing Font Type - Internet Explorer 6.0
Changing Colors - Internet Explorer 6.0
Printing in a Larger Font - Internet Explorer 6.0
NETSCAPE NAVIGATOR 7.2 Increasing Font Size - Netscape Navigator 7.2
Changing Font Type - Netscape Navigator 7.2
Changing Colors - Netscape Navigator 7.2
Printing in a Larger Font - Netscape Navigator 7.2
MOZILLA FIREFOX 1.0 Increasing Font Size - Mozilla Firefox 1.0
Changing Font Type - Mozilla Firefox 1.0
Changing Colors - Mozilla Firefox 1.0
Printing in a Larger Font - Mozilla Firefox 1.0
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