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MiWay is committed to providing customer-driven, quality transit services to the travelling public in a safe, reliable, clean and cost-effective manner.

Here's how we are creating economic, social and environmental benefits in Mississauga:

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MiWay continued to grow in 2012 with an increase in ridership of four per cent and more than 34.5 million revenue rides. For the first time in MiWay's ridership history, the City of Mississauga's transit service reached 50 million boardings in one year!

MiWay is a subsidized service run by the City. Approximately 50 per cent of the operational cost comes from fare box revenues, while the other 50 per cent comes from taxes.

Most of MiWay’s service hours are allocated to meet the growing demand for frequent weekday (Monday to Friday) service, particularly during the morning and evening rush hours:

  2012 Revenue Service Hours
Weekday 1,075,867
Saturday 104,755
Sunday 64,636
Annual 1,245,258

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According to the latest (2013) edition of the Canadian Automobile Association's (CAA) "Driving Costs" publication, the annual costs of owning and operating a sedan is $11,751.48 and a crossover is $13,135.68, when the vehicle is driven 24,000 km per year. The publication is available at www.caa.ca.

An adult MiWay monthly pass, by comparison, offers real value: it's only $120 per month, or $1,440 per year for twelve monthly passes. Plus, monthly passes qualify for a federal public transit tax credit.

See for yourself and calculate the cost of your commute here: miway.ca/transitsavings

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MiWay serves a growing population of 741,000 in the City of Mississauga with close to 179 square kilometres (about 70 square miles) in Mississauga.

MiWay operates a total of 96 routes and has more than 3,650 bus stops.

Number of MiWay Routes: Effective May 2013
MiLocal Routes MiExpress Routes School Routes Seasonal Routes
64
5
26
1

MiWay has 868 transit operators, and the transit fleet includes more than 450 buses (15 of which are hybrid-electric buses).

MiWay’s routes create economical and efficient transportation connections between popular destinations in Clarkson, Erin Mills, Meadowvale, Cooksville, Port Credit, Dixie, Malton and the City Centre, as well as various other local neighbourhoods.

MiWay is Ontario's third largest municipal transit service provider.

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The Mississauga Transitway

Phase 1 of the Mississauga Transitway will include four new stations.

  • Central Parkway
  • Cawthra
  • Tomken
  • Dixie

Travelling across Mississauga on this dedicated corridor will be more efficient and offer a more reliable service, bypassing congestion.

Follow the transitway blog for construction photo updates at thetransitwayblog.ca

For more information visit miway.ca/transitway

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MiWay’s Express route network links Mississauga with regional destinations in Toronto, Oakville and Brampton - recognizing that customers need to travel both within and between cities.

For information on connecting transit systems visit mississauga.ca/portal/miway/connectingtransitsystems

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All MiWay buses are fully accessible and include automated next stop announcements to help passengers of all ages and abilities navigate the system. Learn more about our commitment to improving transit accessibility at miway.ca/accessibility

To enhance passenger safety and security, all MiWay buses include video/audio surveillance systems and Transit Enforcement Officers ensure the continued safety of both passengers and operators. Learn more about Enforcement Services, the Request a Stop at Night service and other transit safety tips at Ride Safely

MiWay reminds you to leave the car behind and ride for free on New Year's Eve.

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All MiWay buses feature a PRESTO card reader to offer customers the option to pay fares using a PRESTO card, the GTA-wide electronic fare card for public transit.

You can load money onto a PRESTO card - online or by phone - and tap it onto a fare card reader on a bus or at a transit station to pay a fare.

Read all about how PRESTO works with MiWay here: www.miway.ca/PRESTO

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MiWay riders can get scheduled departure times on their handheld device anytime, anywhere through the MiWay Mobile Site or Citylink (905-615-4BUS), MiWay’s 24 hour automatic information system.  Riders can also speak to a customer service representative at 905-615-INFO (4636) for trip planning assistance.

Connect with MiWay today via telephone or email.

We want to hear your thoughts on our service! Please send your comments and questions to miway.customerservice@mississauga.ca
 

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One MiWay bus is able to eliminate 40 vehicles from the road, save 70,000 litres of fuel and keep 168 tonnes of pollutants out of the atmosphere each year. (Environment Canada)

A car driver uses more energy and creates more air pollution in just four years than a transit passenger in 40 years.

In rush hour, there's an average of 1.1 persons per car. At that rate, two buses can carry as many people as a hundred cars. In a single lane the cars would stretch over a third of a mile; the buses only 90 feet - and that can reduce congestion, noise and air pollution by over 90 per cent.

Read more at miway.ca/environment

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To foster a stronger community presence, MiWay representatives attend various local events throughout the year as part of an extensive community outreach program to build relationships and listen to customer suggestions.

The award-winning MiWay Student Ambassador Program was introduced to engage Mississauga’s youth and to encourage transit use at secondary schools. Students from 19 of the 31 secondary schools in Mississauga participated in the 2012/2013 program.

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Thank you for your support and commitment to public transit in Mississauga!

 

All information is subject to change. Updated 29/05/13

 

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City of Mississauga
300 City Centre Drive, Mississauga, Ontario, Canada L5B 3C1
Customer Service: Call 3-1-1 (905-615-4311 outside city limits)
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