MiWay is committed to providing customer-driven, quality transit services to the travelling public in a safe, reliable, clean and cost-effective manner.

Here's how we are creating economic, social and environmental benefits in Mississauga:

MiWay surpassed growth expectations for 2011 with a 5.9 per cent increase in ridership over 2010 - the highest ridership ever recorded in Mississauga!

In 2011, MiWay carried 32.8 million revenue rides and customers boarded a MiWay bus almost 49 million times.

MiWay is a subsidized service run by the City. Approximately 50 per cent of the operational cost comes from fare box revenues, while the other 50 per cent comes from taxes.

Most of MiWay’s service hours are allocated to meet the growing demand for frequent weekday (Monday to Friday) service, particularly during the morning and evening rush hours:

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The latest Canadian Automobile Association's (CAA) 2011"Driving Costs" publication, show the annual costs of owning and operating a four-door sedan is $9,933.85 and $13,341.85 for a four-door passenger van, when the vehicle is driven 24,000 km per year. The publication is available at www.caa.ca.

An adult MiWay monthly pass, by comparison, offers real value: it's only $120 per month, or $1,440 per year for twelve monthly passes. Plus, monthly passes qualify for a federal public transit tax credit.

See for yourself and calculate the cost of your commute here: www.miway.ca/transitsavings

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MiWay serves a growing population of 741,000 in the city of Mississauga with close to 179 square kilometres (about 70 square miles) in Mississauga.

We operate 66 regular routes: 5 being express routes, 1 a seasonal route, and 26 school routes, for a total of 95 routes. There are more than 3,650 bus stops.

MiWay has 885 transit operators, and the transit fleet includes 458 buses (15 of which are hybrid-electric buses).

MiWay’s routes create economical and efficient transportation connections between popular destinations in Clarkson, Erin Mills, Meadowvale, Cooksville, Port Credit, Dixie, Malton and the City Centre, and various other local neighbourhoods.

MiWay is Ontario's third largest municipal transit service provider.

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Construction is underway on the Bus Rapid Transit (BRT) system - a high-efficiency transit corridor running east-west across Mississauga. The system will support our vision of being a transit-oriented city with 12 station stops on an extensive express bus service for thousands of riders per day, making it faster and easier for passengers to travel to, from and through Mississauga and the GTA.

The BRT is scheduled to be operational by 2013/2014 - the 40th anniversary of Mississauga’s transit system.

For more information please visit: www.miway.ca/brt

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MiWay’s Express route network links Mississauga with regional destinations in Toronto, Oakville and Brampton - recognizing that customers need to travel both within and between cities.

For information on connecting transit systems, visit: http://www.mississauga.ca/portal/miway/connectingtransitsystems

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All buses in MiWay's transit fleet are now fully accessible after retiing the last high-floor bus from service in 2011.

Automated next stop announcement technology is installed on all MiWay buses to help passengers of all ages and abilities navigate the system.

To enhance passenger safety and security, all MiWay buses include video/audio surveillance systems.

Also, MiWay invites people to ride its service for free on New Year's Eve because it contributes to keeping our roads safe during the holiday season.

Read more about our commitment to improving transit accessibility here: http://www.miway.ca/accessibility

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All MiWay buses feature a PRESTO card reader to offer customers the option to pay fares using a PRESTO card, the GTA-wide electronic fare card for public transit.

You can load money onto a PRESTO card - online or by phone - and tap it onto a fare card reader on a bus or at a transit station to pay a fare.

Read all about how PRESTO works with MiWay here: www.miway.ca/PRESTO

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In 2011, MiWay introduced the City’s first smartphone app for iPhone/iPod touch devices (www.miway.ca/app) to complement the award-winning MiWay Mobile Site (http://m.miway.ca).

These innovations allow customers to access schedules - anytime, anywhere - in an environmentally sustainable way.

We want to hear your thoughts on our service!
Please send your comments and questions to:
Service planning and scheduling: service.development@mississauga.ca
Customer service: miway.customerservice@mississauga.ca

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One MiWay bus is able to eliminate 40 vehicles from the road, save 70,000 litres of fuel and keep 168 tonnes of pollutants out of the atmosphere each year. (Environment Canada).

A car driver uses more energy and creates more air pollution in just 4 years than a transit passenger in 40 years.

In rush hour, there's an average of 1.1 persons per car. At that rate, 2 buses can carry as many people as a hundred cars. In a single lane the cars would stretch over a third of a mile; the buses only 90 feet - and that can reduce congestion, noise and air pollution by over 90 per cent.

Read more on our MiEnvironment here: www.miway.ca/environment

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To foster a stronger community presence, MiWay representatives attend various local events throughout the year as part of an extensive community outreach program to build relationships and listen to customer suggestions.

An award-winning, MiWay Student Ambassador program was introduced to engage Mississauga’s youth and to encourage transit use at Secondary Schools. Students from 15 of the 31 secondary schools in Mississauga are participating in the 2011/2012 program.

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Thank you for your support and commitment to public transit in Mississauga!