The City's winter maintenance crews clear City roads, priority sidewalks, bus stops and pedestrian crossings within 12-36 hours after the end of a snowstorm. Back to back storms will extend this timing. Local or residential streets are plowed after priority roads are clear. The City’s first priority is safety and access to emergency vehicles and transit.

Please remember to be a good neighbour by helping elderly and disabled individuals clear their snow. Please keep your sidewalks clear of ice to help people travel to school, work and appointments.

Levels of Service


Routes & Maps


General Information


  Windrow Program


  Helping Others


  Winter Fun


During a snowstorm keep up-to-date on the City’s snow clearing by:

Available 24 hours, 7 days a week

Following the end of a snow storm and if there are concerns with road conditions:

  • 3-1-1 Logo Dial
  • 905–615–4311 outside city limits