The City's winter maintenance crews clear City roads, priority sidewalks, bus stops and pedestrian crossings within 12-36 hours after the end of a snowstorm. Back to back storms will extend this timing. Local or residential streets are plowed after priority roads are clear. The City’s first priority is safety and access to emergency vehicles and transit.

Please remember to be a good neighbour by helping elderly and disabled individuals clear their snow. Please keep your sidewalks clear of ice to help people travel to school, work and appointments.

Live Updates


General Information


Levels of Service


  Windrow Program


  Snow Season Parking


  Snow Plows


During a snowstorm keep up-to-date on the City’s snow clearing by:

905-615-SNOW (7669)

Available 24 hours, 7 days a week

Following the end of a snow storm and if there are concerns with road conditions:

  • 3-1-1 Logo Dial
  • 905–615–4311 outside city limits

Monday to Friday from 7 a.m. to 7 p.m. After hours dispatch service is available for urgent issues on weekends and overnight Monday to Friday.


Priority Road Plow Map
Priority Sidewalk Plow Map