The City of Mississauga is responsible for the operation and maintenance of over 50,000 street lights within City boundaries. Policy development, budget control and administration are undertaken by City staff. The design, operation and maintenance of all street lighting work is contracted to Alectra Utilities. It should be noted that the Region of Peel does the initial design and construction of street lighting on Regional roads, after which the plant is transferred to the City for operations and maintenance.
Report a Street Light Out
Street light maintenance is managed by Alectra Utilities. If you find a street light that is burnt out or needs to be repaired, you can report it on the Alectra website or phone their customer service line at 905-273-7425.
LED Street Lighting Conversion Project
The LED Street Lighting Conversion Project involves the conversion of approximately 50,000 street lights to LED light bulbs.
The new LED street lights will significantly reduce maintenance costs and should result in a 55 per cent reduction in future energy consumption for the City. LED street lights will also increase safety, visibility and reduce light pollution in the sky.
The project is near completion and the City has saved over $5 million (over 34 million kWh of energy) from January 2013 to May 2016 through the use of LED street lights. This is equivalent to the total electricity consumed by City arenas and community centres in 2015.
LED Street Lights remaining ‘ON’ during the day
The LED street lights within the City are controlled by a wireless network so that they can communicate with each other and to central controllers. The lights are programmed to turn “on” and “off” based on sunset and sunrise times. For safety reasons, the LED lights are programmed to turn themselves “on” and remain “on” when they lose communication to the central controllers. This ensures that roads remain lit at night.
The City has identified some groups of LED street lights that are staying “on” 24/7 as a result of losing communication to the central controller. The City is investigating the cause of these interruptions in order to resolve this issue as quickly as possible.
For more information on the LED Street Lighting Conversion Project, call 3-1-1 (or dial 905-615-4311 if outside the City limits) from Monday to Friday between 7 a.m. to 7 p.m.
General Street Lighting Inquiries
For general street lighting inquiries, please contact Mississauga's 3-1-1 (or dial 905-615-4311 if outside the City limits) on weekdays between 7 a.m. to 7 p.m.