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News release

Upcoming MiWay Service Changes and 2021 Fares

City services | December 8, 2020

MiWay will be implementing planned service changes over the next few weeks in response to reduced service demands over the holiday season and changes in ridership.

In 2021, MiWay fares will remain unchanged and customers are encouraged to use PRESTO as a contactless form of payment. As of January 1, 2021, paper tickets will no longer be accepted.

Service Changes

Holiday service changes starting December 21, 2020:
Starting Monday, December 21, 2020 to Sunday, January 3, 2021, MiWay schedules will be adjusted and customer service hours will be modified. Some routes will operate with less frequent weekday service (based on reduced customer demand) and some routes will not operate during this time.

MiWay will continue to provide regular Saturday and Sunday service on weekends. Extended evening service and free rides on New Year’s Eve will not be offered due to COVID-19 restrictions on social gatherings.

For more detailed information, visit miway.ca/holidayservice.

Service changes starting January 4, 2021:
MiWay is implementing service changes that include schedule changes on various routes to respond to ridership demand and to improve GO service connections. Some school routes (300-series) will resume. MiWay continues to monitor service demand during the COVID-19 Grey-Lockdown level. For details, visit miway.ca/Jan4.

2021 Fares

Effective January 1, 2021, MiWay regular fares will remain unchanged with no increases scheduled for 2021. The decision to freeze regular fares aligns with the City’s recovery response plan and the ridership recovery strategy.

As of January 1, 2021, paper tickets will no longer be accepted. They are non-refundable and cannot be exchanged. MiWay will continue to accept Special Purpose tickets, which are used by school boards, food banks, and social services clients.

MiWay’s 2021 fares:

MiWay Regular Fare Types Fare Amounts Rate changes
Cash Fare $4 No changes
Senior $1 Cash Fare
(valid on weekdays from 8:30 a.m. to 3:30 p.m. and 7 p.m. to 5:59 a.m. Valid all day on weekends and holidays.)
$1 No changes
Child PRESTO Single Fare $1.75 No changes
Youth PRESTO Single Fare $2.35 No changes
Adult PRESTO Single Fare $3.10 No changes
Senior PRESTO Single Fare $2.10 No changes
Adult PRESTO Monthly Pass $135 No changes
Senior PRESTO Monthly Pass $65 No changes

 

PRESTO Update as of January 1, 2021
MiWay customers are encouraged to use PRESTO as a contactless form of payment. PRESTO is the easiest way to pay a fare on MiWay. PRESTO cardholders can load their card online, through the app or where PRESTO is sold, including the self-serve reload machine at the City Centre Transit Terminal.

Use MiWay’s Trip Planner to plan your commute and get trip updates in real-time or call 905-615-INFO (4636) for assistance. For further details about upcoming service changes or bus fares, visit miway.ca.

For more information on MiWay’s response to the COVID-19 pandemic, visit miway.ca/coronavirus.

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Media Contact:
Catherine Nguyen-Pham
Communications Co-ordinator
City of Mississauga
905-615-3200 ext. 5334
catherine.nguyen-pham@mississauga.ca
TTY: 905-896-5151