Whistleblower Policy

What is a Whistleblower Policy?

As part of the City of Mississauga’s commitment to building a safe, responsible and respectful workplace, Council approved a Whistleblower Policy in 2014.

The Whistleblower Policy offers City of Mississauga employees a way to anonymously report cases of waste and/or wrongdoing in the workplace when there is fear of reprisal.

Frequently Asked Questions
Whistleblower User Guide

As a City employee, when should I use the policy?

As a City employee, you should report any cases of workplace misconduct to your manager or supervisor. You may also consider our Respectful WorkplaceWorkplace Violence and Standard of Behaviour policies as well as our Respectful Workplace Employee Guide.

In the case that you witness or experience an incident you feel uncomfortable reporting through these channels, the Whistleblower Policy allows you to anonymously report through a third-party system. Please keep in mind that this is an alternative channel to be used only when there is fear of reprisal when using the City’s existing procedures.

How does it work?

The Whistleblower reporting system is supported by ClearView Connects, an independent Canadian-based company. The reporting system is available 24/7/365. City employees can safely and anonymously submit reports:

  • Submit a report through ClearView’s secure website.
  • Over the phone through the dedicated toll-free number 1.844.420.0261.
  • By mail through the confidential post office box at: P.O. Box 11017, Toronto, Ontario, M1E 1N0.

I am not a City of Mississauga employee. How do I report a concern?

If you are a resident or member of the public and have witnessed unacceptable behaviours or levels of service, please call 3-1-1. If you are outside City limits, please call 905-615-4311.