Report potholes and road damage

This service will be down for regularly scheduled maintenance from 7 to 9 p.m on June 24, 2025.

Use this service to report damage to City roads including potholes, settlements, dips or uneven pavement.

If the road damage is causing a public safety concern, call 311 (905-615-4311 outside City limits).

Check request status Report damage

What happens next

  • We’ll do an inspection within three business days and make the area safe
  • If more work is required, we’ll add it to our job list