City Budget
Information Technology

Information Technology

Business Plan & Budget Archive


We are committed to providing our clients with innovative, reliable, responsive and secure solutions that align business, process and technology.

The services we provide:

  • Strategy and Innovation
  • Digital Services and Mobility
  • City Services
  • Enterprise Business Solutions
  • Service Management
  • Infrastructure Planning and Operations

Interesting facts about this service:

  • IT provides new business solutions and technologies to meet the needs of the City, citizens and businesses;
95 City facilities with free Wi-Fi available
  • The City provides numerous online services including 311 service requests, pet licenses, sign permits, property compliance reports, tax receipts, library services, recreation registrations and transit trip plans;
  • The City’s network consists of over 730 kilometres of high speed fibre connecting 125 City sites with 2,200 desktop computers, 800 laptops and tablets, 500 public access computers, 500 multi-function copiers and over 700 servers storing over to 230 terabytes of data;
$1.9 million for network fibre/wireless expansion
  • The City has deployed over 2,600 mobile devices in buses, fire trucks, snow plows and other City vehicles;
  • The IT Service Desk offers technology support for city staff 24 hours a day, seven days a week, 365 days a year.