We are committed to providing our clients with innovative, reliable, responsive and secure solutions that align business, process and technology.
The services we provide:
Strategy and Innovation
Digital Services and Mobility
Enterprise Business Solutions
Infrastructure Planning and Operations
Interesting facts about this service:
IT provides new business solutions and technologies to meet the needs of the City, citizens and businesses;
95 City facilities with free Wi-Fi available
The City provides numerous online services including 311 service requests, pet licenses, sign permits, property compliance reports, tax receipts, library services, recreation registrations and transit trip plans;
The City’s network consists of over 730 kilometres of high speed fibre connecting 125 City sites with 2,200 desktop computers, 800 laptops and tablets, 500 public access computers, 500 multi-function copiers and over 700 servers storing over to 230 terabytes of data;
$1.9 million for network fibre/wireless expansion
The City has deployed over 2,600 mobile devices in buses, fire trucks, snow plows and other City vehicles;
The IT Service Desk offers technology support for city staff 24 hours a day, seven days a week, 365 days a year.