City Budget
Strategic Policy

City Manager's Office
(formerly Strategic Policy)

Business Plan & Budget Archive


To lead, support and promote innovation, collaboration, accountability and partnerships. We drive performance excellence across the organization, lead by example in strategic risk taking and ensure the City's long term prosperity is protected.

The services we provide:

  • The Economic Development Office; Internal Audit Division and the Legal Services Division.

Interesting facts about this service:

  • The City Manager’s Office (“CMO”) coordinates efforts across all five City departments to ensure alignment with all of the City’s key plans, including the Strategic Plan, the City Business Plan, the Economic Development Strategy and Corporate Policies;
1% Budget Reduction program implemented
  • The Legal Services team handled over 70,000 POA in-court appearances, and 207 days in Court/OMB and other tribunals (arbitrations, human rights, WSIB, etc.) in 2015.