Follow the unique stories of five persons with disabilities as they
experience Mississauga through our accessibility principles of
respect, inclusion, equal opportunity, dignity and independence.
An accessible Mississauga is a City that serves everyone better. Mississauga's commitment to accessibility and related changes to its practices and procedures will ensure barriers to accessibility are removed.
The City is improving accessibility in Mississauga by ensuring that we adhere to accessibility legislation. We will continue working to comply with new accessibility standards that improve municipal government programs and services for people with disabilities.
The City first established an Accessibility Advisory Committee after the Ontarians with Disabilities Act (ODA) came into effect on December 14, 2001.
The ODA was followed by the Accessibility For Ontarians With Disabilities Act, 2005 (AODA). Accessibility standards have been made under the AODA, including customer service, information and communication, transportation, employment and built environment.
Every year, Mississauga's Accessibility Advisory Committee works with the City's Accessibility Coordinator and a staff working group to develop an Accessibility Plan, required by the AODA. The plan identifies barriers to persons with disabilities and shows how the City plans to make changes to improve accessibility.
The Accessibility Advisory Committee includes representatives from the disability community, community service groups and two members of City Council: Matt Mahoney, councillor, ward 8 and Patricia Saito, councillor, ward 9.
For more detailed information about the plan or the committee, please contact Accessibility Specialist, Jennifer Cowan at 905-615-4902, TTY: 905-896-5151