Citizen Satisfaction Survey results

The City of Mississauga periodically conducts a Citizen Satisfaction Survey to better understand overall citizen perceptions and attitudes on a range of issues and topics related to the City, including overall quality of life in Mississauga. The survey is an important decision-making tool for both City Staff and Council. It provides key insight into citizen’s sentiments and opinions on a wide range issues, including many of the programs and services that the City supports and delivers. It also allows the City to monitor and review trends over time to understand how citizen needs and perceptions are changing and how they impact their overall satisfaction.