Report damaged trees

Use this service to report City-owned trees that are damaged from abuse, an accident or storms.

Take a look at this map to check if the tree is owned by the City. Call 311 (905-615-4311 outside City limits) if the damaged tree is:

  • causing a safety risk
  • located in a park or intersection
  • resting on a building or structure
  • at risk of falling

Check request status Report a damaged tree

If the tree is touching hydro lines, call Alectra at 905-273-9050.

How long it takes

  • Once your request is received, staff will be notified immediately and sent to inspect and attend to the damaged tree as soon as possible
  • During storms, response times will vary depending on severity