Use this service to report City-owned trees that are damaged from abuse, an accident or storms.
Take a look at this map to check if the tree is owned by the City. Call 311 (905-615-4311 outside City limits) if the damaged tree is:
- causing a safety risk
- located in a park or intersection
- resting on a building or structure
- at risk of falling
Check request status Report a damaged tree
If the tree is touching hydro lines, call Alectra at 905-273-9050.
How long it takes
- Once your request is received, staff will be notified immediately and sent to inspect and attend to the damaged tree as soon as possible
- During storms, response times will vary depending on severity