Apply for payment in lieu of off-street parking

Changes to fee payments

As of January 1, 2023 you will no longer be able to pay for your application fees by cheque. View the pay fees information below for more details.

If you’re a commercial or industrial building owner or occupant and you’re not providing enough parking on your property, you need to submit a payment in lieu of off-street parking (PIL) application.

All PIL applications must be submitted online through ePlans.

Online application process

1. Create account and make application request

Start by creating an ePlans account. Then log into ePlans and follow the steps to submit your PIL request and pay the administration fee.

2. Upload drawings and documents

Shortly after submitting your PIL request, you’ll receive an email from the City that includes your temporary project number and an invitation to upload drawings and supporting documents, such as a site plan, floor plans and parking justification study. You’ll also need to submit your application form and schedules.

3. Prescreen review

After you upload the required information, we’ll do a “prescreen” review to ensure the minimum requirements are met. If everything is correct, we’ll let you know what additional fees need to be paid.

If we still need more information, you’ll be sent a “prescreen corrections” email. All prescreen corrections will need to be made by you in order to move ahead with the application process.

4. Pay fees

After the prescreen review, you will receive an email to pay your fees. To ensure there are no delays in processing your application, or having your application deemed incomplete, please submit your fee calculation worksheet for approval before any payment is made.

If you make an error in your payment, you will need to request a refund from the City which could take up to five business days to process.

When you’re ready to pay your fees, you have three options:

You can make electronic payments by electronic funds transfer (EFT) or wire transfer for planning application fees that exceed $30,000 and can’t be paid through ePlans or by email payment.

A $15 surcharge is applicable to all wire transfers. Please make sure this amount is added to your payment before transferring your payment to the City.

EFT payment process
  1. Complete the Electronic Payment Information Form

Please make sure that the information you provide in the form matches the information you send with your payment. This will prevent any delays in verifying and processing your payment.

    • If you’re paying as an individual you’ll need to include your name, full address, phone number and email address on the information form.
    • If you’re paying as a company you’ll need to include the legal business name, GST/HST registration number, company address, phone number, and the email address of a company representative on the information form.
  1. Submit the Electronic Payment Information Form

Email the form to both the City staff member who requested the payment and to In the subject line of your email please write “Electronic Payment” and include the file number and/or the property address.

  1. Pay the fees

The City staff member will email you the City’s banking information. Make the transfer through your financial institution and email the receipt to the City staff member who requested the payment and to

You can make an Interac e-transfer payment for application fees that are less than $25,000.

How to make an Interac e-transfer (email) payment
  • Prepare your Interac e-transfer (email) from your bank
  • In your message to the contact, make sure you include a cross-reference number to link the application to the fee payment:
    • Planning applications cross-reference number is the “ePlans Pre-Application Number”
  • Email the payment to

When you make your payment it will be automatically deposited to the City. There are no reversals or cancellations.

You can use a credit card to pay for application fees that are less than $30,000. Credit card payments must be processed through ePlans.

Once we’ve received your payment, City staff will clear the payment condition. It can take up to two business days for us to receive the transaction information and for the payment condition to be cleared.

Once you’ve paid the fees, your application will be created and we’ll email you an application number.

5. Your application is created

Once your request passes the prescreen review and you have paid the fees required, your application will be created and we’ll send you a new application number via email.

6. Department review and PIL agreement

Your application will then be sent for a detailed review by the relevant review groups.

Part of the review will be to confirm the shortage of parking spaces and to provide you with the PIL agreement, which includes the total amount you’ll be required to pay. You need to complete this agreement and submit it back to us through ePlans for a further review.

7. PIL agreement confirmed

Once the PIL agreement is finalized and confirmed by staff, it can be signed by the property owner and the Planning and Building Commissioner.

If your parking shortage is more than ten spaces, the finalized agreement will have to be approved by the Planning and Development Committee.

The agreement should be registered on the property’s title. You’ll be emailed a copy of the signed agreement.

Contact us

If you need more information about PIL, call 311 (905-615-4311 outside City limits) or email